Sr. Growth Program Manager (Remote)

United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Cybersecurity, BiotechnologyIndustries

Requirements

Candidates should have a proven track record driving trial growth, user activation, and subscription conversion in a SaaS or eCommerce environment, with over 5 years of experience in product management, program management, or growth marketing focused on subscription businesses. Strong technical aptitude with hands-on experience in tools like Salesforce, analytics platforms, marketing automation, and A/B testing frameworks is required, along with over 5 years of cross-functional collaboration with engineering, product, design, marketing, and sales teams. Experience with funnel analysis, conversion optimization, customer lifecycle automation, data-driven decision-making, rapid execution, thoughtful prioritization, UX sensibility, improving onboarding and payment flows, and developing end-to-end eCommerce solutions is necessary. A background of over 3 years in cybersecurity products or SaaS and over 3 years of experience with specific tools is also required. Candidates must be located remotely in the EST or CST time zones.

Responsibilities

The Senior Growth Program Manager will drive trial growth and activation by managing customer requests, resolving operational queues, and identifying process improvements to enhance trial-to-paid conversions. They will optimize trial-to-paid conversion rates by identifying and removing friction points, improving onboarding flows, and conducting A/B tests. This role involves collaborating with engineering, product, design, and marketing to deliver seamless user experiences and conversion-optimized journeys. The manager will conduct research, user interviews, and competitive analysis to identify growth opportunities and own end-to-end growth initiatives from ideation to execution, spanning acquisition, activation, retention, and upsell. They will connect with customers to understand their goals and needs, translating them into actionable deliverables, and present insights, experiment results, and growth recommendations to leadership and cross-functional partners.

Skills

Growth Marketing

Program Management

Product Management

Engineering

Marketing

Customer Success

Strategic Thinking

Technical Skills

Customer Empathy

Data-Driven Solutions

eCommerce

Subscription Lifecycle Management

Payments

Risk Management

Automation

Crowdstrike

Cloud-native endpoint security solutions provider

About Crowdstrike

CrowdStrike specializes in cybersecurity, focusing on protecting businesses from cyber threats through cloud-native endpoint security solutions. Their main product, the Falcon platform, includes services like Falcon Pro, which replaces traditional antivirus with next-generation antivirus that integrates threat intelligence, Falcon Insight for endpoint detection and response, and Falcon Device Control to manage connected devices. Unlike many competitors, CrowdStrike's services are subscription-based, allowing clients to choose different levels of protection based on their needs. The company serves a diverse clientele, including many Fortune 100 companies, and is recognized as a leader in the cybersecurity field, known for its effectiveness in threat detection and response.

Austin, TexasHeadquarters

2011Year Founded

$468MTotal Funding

IPOCompany Stage

Enterprise Software, CybersecurityIndustries

5,001-10,000Employees

Benefits

Competitive Employee Stock Purchase Plan

Remote-friendly culture

Market leader in compensation and equity awards

Competitive vacation and flexible working arrangements

Comprehensive health benefits + 401k plan

Paid Parental Leave, including adoption

Wellness programs

Professional development and mentorship opportunities

Open offices have stocked kitchens, coffee, soda and treats

Risks

Increased competition from companies like Lumos could challenge CrowdStrike's market share.

Recovery from last year's outage may still affect customer trust and future sales.

Pressure to demonstrate ROI by 2025 could challenge CrowdStrike's financial transparency.

Differentiation

CrowdStrike's Falcon platform offers cloud-native endpoint security solutions, a key differentiator.

The company serves 44 of the Fortune 100, showcasing its strong market presence.

CrowdStrike's proactive threat hunting sets it apart in cybersecurity threat detection.

Upsides

Partnership with SonicWall opens new SMB market segment for CrowdStrike.

Recognition as a leader in ransomware prevention boosts CrowdStrike's market credibility.

Gamified learning initiatives help address cybersecurity skills gap, benefiting future talent pipeline.

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