Sr Product Manager - End-User Growth

California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, Collaboration Software, AI, BiotechnologyIndustries

Requirements

Candidates should possess proven experience driving growth for SaaS products, with expertise in SEO, onboarding optimization, A/B testing, and behavioral analytics. A strong product intuition and creativity in identifying levers for user acquisition and retention are essential, along with a passion for crafting delightful, user-centered experiences and comfort working with metrics, dashboards, and data interpretation.

Responsibilities

The Sr Product Manager will own initiatives focused on end-user acquisition, activation, and monetization for Zoom Docs, driving optimization across SEO, templates, onboarding, and landing pages. They will partner with design, marketing, and engineering to rapidly test and iterate on growth hypotheses, work closely with data and experimentation teams, and identify monetization opportunities to build features that align with business and user goals.

Skills

Product Management

User Growth

SaaS

SEO

Onboarding Optimization

A/B Testing

Behavioral Analytics

Data Analysis

Metrics

User Acquisition

User Activation

Monetization

Product Intuition

User-Centered Design

Collaboration

Zoom

Video conferencing and online meeting solutions

About Zoom

Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.

San Jose, CaliforniaHeadquarters

2013Year Founded

$144.5MTotal Funding

IPOCompany Stage

Enterprise Software, Education, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hybrid Work Options

Flexible Work Hours

Stock Options

Company Equity

Paid Vacation

Paid Sick Leave

Risks

Increased competition from Microsoft Teams and Google Meet threatens Zoom's market share.

Privacy concerns and regulatory scrutiny could impact Zoom's operations and reputation.

Hybrid work models may reduce demand for virtual meetings, affecting Zoom's growth.

Differentiation

Zoom offers a user-friendly interface with reliable performance for virtual meetings.

The platform supports diverse needs, including remote work, education, and telehealth.

Zoom's freemium model attracts a wide range of users with scalable subscription options.

Upsides

Zoom integrates AI tools to enhance virtual meeting effectiveness and productivity.

The expansion of 5G networks improves Zoom's video conferencing quality and accessibility.

Zoom's secure, HIPAA-compliant solutions drive demand in the telehealth sector.

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