Senior Consultant, LogScale NGSIEM Professional Services

Employment Type: Full-time

Position Overview

CrowdStrike is a global leader in cybersecurity, dedicated to protecting people, processes, and technologies that drive modern organizations. Our mission since 2011 has been to stop breaches, and we have redefined modern security with the world's most advanced AI-native platform. We serve customers across all industries, enabling them to keep their businesses running, their communities safe, and their lives moving forward. CrowdStrike is a mission-driven company fostering a culture of flexibility and autonomy, empowering every team member to own their careers. We are seeking passionate, innovative, and customer-focused individuals to join our team and shape the future of cybersecurity.

CrowdStrike has advanced Falcon LogScale with the release of Next Generation SIEM (NGSIEM). We are looking for experienced individuals to help customers achieve better security outcomes through advanced log management and data analytics.

As a Senior Consultant on the LogScale NGSIEM Professional Services team, you will be a trusted advisor, leading key customer initiatives. Your responsibilities will include answering technical questions, demonstrating Falcon LogScale and its NGSIEM capabilities, and developing technical roadmaps for customers. You will collaborate with Falcon NGSIEM and LogScale engineers, as well as other cross-functional teams, to operationalize LogScale NGSIEM within customer environments. You will guide customers in discovering the potential of Falcon NGSIEM and LogScale, help expand their use cases, and provide timely feedback to Product Management teams. You will also build internal relationships to influence product enhancements based on customer needs.

This position is remote-friendly within the United States, with the possibility of limited travel for onsite customer visits.

Responsibilities

• Independently deliver best-in-class integration and professional services to a diverse range of organizations and industries.
• Act as a trusted advisor, guiding customers toward mature security outcomes using next-generation SIEM, log management, XDR, and SOAR features and functionalities.
• Provide knowledge transfer of Falcon LogScale NGSIEM to customers.

Requirements

We are seeking a colleague with a strong commitment to customer success, coupled with well-rounded technical, analytical, and customer service skills. A collaborative spirit combined with a proactive approach to problem-solving is essential.

• Experience:
  • 5+ years of experience with log management/SIEM solutions (e.g., Falcon LogScale, Splunk, Trellix, Chronicle, Exabeam, Sumo Logic) and SOAR platforms (e.g., CrowdStrike Fusion, Palo Alto XSOAR, Splunk Demisto) in a professional services consulting role or similar capacity.
  • Experience working with pre-sales teams on technical scoping and requirements gathering, and with post-sales handoffs.
• Technical Skills:
  • Proficiency in SIEM skills and best practices, including log analysis, data onboarding, parsers, search queries, dashboards, and alerts.
  • Intermediate knowledge of common cloud providers (AWS, GCP, Azure) and traditional IT services (Active Directory, authentication, networking, data storage).
  • Experience creating configuration, automation, and integration scripts using languages, tools, and standards such as Python, Powershell, Javascript, YAML, REST API, GO, Cribl, Postman, etc.
• Soft Skills:
  • Great compassion for taking care of customers and their challenges.
  • Strong analytical and customer service skills.
  • Appreciation for teamwork and a proactive approach to solving challenges.
  • Experience developing documentation and transferring knowledge of deployments to customers and internal stakeholders.