Implementation Consultant- Change Management/Delivery
PollyFull Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Candidates should possess a strong understanding of Agile standards for cloud delivery solutions and be familiar with compliance and labor laws. They should have experience managing multiple concurrent enterprise projects, leading all implementation phases, and configuring, testing, and delivering systems. A passion for helping customers adopt new AI technology and a commitment to personal responsibility for quality are also essential. Continuous learning and staying updated on industry trends, technology, and the Legion product are required.
The Senior Consultant will lead the evolution of the implementation methodology, ensuring consultants achieve certification goals. They will lead customers in implementing well-designed workforce management solutions to streamline operational efficiency, configure Legion products according to blueprints, and provide configuration reviews and knowledge transfers. Responsibilities include assisting customers with software testing and roll-out activities, delivering live customer training, leading discussions and workshops, overseeing configuration documents, and managing customer expectations. The role involves working with internal teams to meet implementation timelines and SLAs, advocating for customer needs, and preventing scope creep. Additionally, consultants will provide leading practices to maximize solution value, acquire knowledge about customers and solutions, and maintain product expertise, including reporting bugs and enhancements.
Intelligent automation for workforce management
Legion.co offers an intelligent automation platform for workforce management, specifically targeting businesses that employ hourly workers. The platform predicts demand and automatically generates optimal schedules, enhancing labor efficiency and employee engagement. It features a self-learning forecasting engine that adapts to business needs and provides gig-like flexibility for employees. Legion.co operates on a subscription model, charging businesses for access to its tools that improve labor operations and the hourly employee experience.