Partner Operations Manager
1PasswordFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
California, United States
Candidates must possess a Bachelor's degree and a minimum of 5 years of experience in partner/channel plan design and territory management. A demonstrated understanding of various Partner Go-to-Market (GTM) strategies, including partner-focused compensation plans, territories, and quota setting, is essential. Strong program management, collaboration skills, and a unique blend of strategic thinking, business acumen, and tactical execution ability are required. Proficiency in SFDC reporting and Excel, along with a strong analytical background to identify anomalies, are mandatory. Excellent presentation and communication skills, the ability to work as a self-starter who is detail and process-oriented, and experience with Tableau are also necessary. The ability to thrive in a fast-paced environment and manage through ambiguity and change is crucial.
The Sr. Analyst, Global Alliances Operations will lead and manage Alliances compensation plan archetypes and the annual goaling process, while also supporting compensation team and field team escalations. This role involves leading and managing the Alliances ETM strategy, execution, and management, as well as territory and capacity planning models. Responsibilities include updating SFDC for Alliances headcount and role hierarchy, aligning with the Commission team for monthly and quarterly SPIFF rewards, and generating monthly/quarterly SPIFF rewards reporting for Alliance leaders. The analyst will also be responsible for plan performance reporting and analytics, providing recommendations for improvement, and collaborating cross-functionally with Data/Analytics and Business Architecture teams for reporting, data insights, and process documentation. Working with the Shared Services team to update process documentation and evolve tasks, participating in QBRs to ensure process alignment and provide future recommendations, and providing ad hoc operational support are also key duties. The role requires instituting best practices and scalable processes, identifying opportunities for continuous improvement and streamlining, and aligning with cross-functional teams to ensure a positive user experience for partners. This includes optimizing and prioritizing tasks, training shared services teams, and acting as a point of escalation for Partner Incentives.
Cloud-native endpoint security solutions provider
CrowdStrike specializes in cybersecurity, focusing on protecting businesses from cyber threats through cloud-native endpoint security solutions. Their main product, the Falcon platform, includes services like Falcon Pro, which replaces traditional antivirus with next-generation antivirus that integrates threat intelligence, Falcon Insight for endpoint detection and response, and Falcon Device Control to manage connected devices. Unlike many competitors, CrowdStrike's services are subscription-based, allowing clients to choose different levels of protection based on their needs. The company serves a diverse clientele, including many Fortune 100 companies, and is recognized as a leader in the cybersecurity field, known for its effectiveness in threat detection and response.