Client Inventory Specialist

Indiana, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, BiotechnologyIndustries

Requirements

Candidates must possess exceptional communication and interpersonal skills, with the ability to work effectively in a fast-paced, changing environment. A strong understanding of multiple technical systems is required, along with proficiency in record keeping and accounting software such as Google Sheets and Excel. The ideal candidate is a solution-oriented problem solver with strong interpersonal skills, capable of working effectively in a team and across functions, demonstrating attention to detail and accuracy while maintaining a big-picture awareness.

Responsibilities

The Client Inventory Specialist is responsible for gathering, verifying, processing, and analyzing account inventory, ensuring system processes perform as expected and troubleshooting technical issues. This role involves end-to-end client support for implementations, placements, and defect remediation, managing inbound and outbound data, and monitoring daily, weekly, and monthly controls. Responsibilities also include assessing client feedback to improve services, extracting, importing, and exporting data, identifying client needs, assisting with system implementation and validation, performing data analysis for root cause identification, and auditing data regularly to ensure integrity and quality.

Skills

account inventory analysis

issue resolution

technical troubleshooting

ticket generation

teamwork

analytical skills

communication skills

TrueML

Fintech solutions for debt collection and management

About TrueML

TrueML operates in the financial technology sector, focusing on enhancing the financial services experience for consumers. Its main product, TrueAccord, is a digital platform that streamlines debt collection and recovery, using intelligent technology to improve outcomes for businesses while ensuring a positive experience for consumers. TrueML also offers True Life Solutions, which includes consumer-facing tools like Engage, a communication platform that connects consumers with debt collectors and creditors, helping them manage and pay down debts. Unlike many competitors, TrueML emphasizes inclusivity and customer-friendliness in its approach to financial services. The company's goal is to make financial services accessible to everyone, regardless of their financial situation, and to transform the often challenging experience of managing debts into a more manageable and respectful process.

16011 College Blvd Suite 130, Lenexa, KS 66219, USAHeadquarters

2013Year Founded

$199.9MTotal Funding

VENTURE_UNKNOWNCompany Stage

Fintech, Financial ServicesIndustries

51-200Employees