Finance & Billing Operations Specialist
SupabaseFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
The candidate must possess a high school diploma or GED and have a minimum of 18 months of related billing experience. A thorough understanding of billing transactions and processes, along with intermediate MS Excel skills, is required. The ability to follow standard operating procedures accurately and communicate professionally with management and customers is essential, as is a good math aptitude and the initiative to research non-standard situations.
This role involves performing complex billing functions, including preparing monthly billing adjustments, researching and resolving billing discrepancies, and reviewing invoices for accuracy. The coordinator will also prepare manual billings for complex arrangements, gather supplemental billing information, review billing system reports for discrepancies, and post payments to customer accounts. Additional duties may include processing credit card payments, setting up customer accounts, and providing support to less experienced personnel.