[Remote] Robotics Support Technician at eBay

Kentucky, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Ecommerce, Robotics, Machine MaintenanceIndustries

Requirements

Candidates should possess a high school diploma or G.E.D. and a minimum of two years of experience utilizing and maintaining production machinery in a workplace setting, along with prior mechanical and low voltage electrical assembly experience. Strong mechanical aptitude, the ability to follow instructions and training, and the capacity to perform repetitive tasks with attention to detail are also required.

Responsibilities

The Robotics Service Technician will install and test Roca machines for enterprise clients, including building and installing units and performing necessary operations to secure their permanence. They will create, update, and interpret equipment manuals and work orders to perform maintenance and service, collaborate with Roca Customer Service to author documentation and training materials, support Roca enterprise clients with remote hardware customer service, provide scheduled and emergency repairs of production equipment, perform mechanic skills including mechanical, electrical, pneumatic, hydraulic, troubleshooting, and repair of production machines, replace/repair damaged parts, and comply with safety regulations. Additionally, they will perform preventive maintenance, consult on improvement projects, assist with software testing, and participate in various improvement projects related to machine technology.

Skills

Machine installation

Machine testing

Maintenance and repair

Manual interpretation

Technical documentation

Customer support

eBay

Global online marketplace for buying and selling

About eBay

eBay is an online marketplace where individuals and businesses can buy and sell a wide range of products, including electronics, fashion, and collectibles. Users can list items for auction or use the 'Buy It Now' option for immediate purchases. eBay stands out from competitors with its vast selection, user-friendly interface, and strong buyer and seller protections, including free shipping on many items. The company's goal is to facilitate seamless transactions while generating revenue through transaction fees, advertising, and subscription services.

San Jose, CaliforniaHeadquarters

1995Year Founded

$6.5MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

401(k) Company Match

Paid Vacation

Parental Leave

Risks

Niche e-commerce platforms like StockX and Poshmark may draw away eBay's customers.

Social media platforms with shopping features could divert traffic from eBay.

Direct-to-consumer brands bypassing marketplaces may reduce eBay's seller base.

Differentiation

eBay offers a unique auction-style listing alongside 'Buy It Now' options.

The platform provides robust buyer and seller protections, enhancing trust in transactions.

eBay's vast product selection includes new, refurbished, and second-hand items.

Upsides

eBay's acquisition of GSI Commerce strengthens its position as a global commerce partner.

The rise of social commerce offers eBay opportunities to integrate social shopping features.

Increased focus on sustainability aligns with eBay's refurbished and second-hand product categories.

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