Imprint

Solutions Engineer, United States

United States

Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Internet of Things, RFID, Retail, Distribution, Healthcare, Automotive, LogisticsIndustries

Requirements

Candidates must possess a Bachelor's degree or equivalent in electrical engineering, computer engineering, computer science, or a related technical field, along with over 5 years of experience in RAIN RFID, IoT, or similar domains. Hands-on experience in solutions commissioning, field testing, and customer-facing troubleshooting is required, as is a deep understanding of RF principles, including link budget, antenna performance, interference control, and optimization, with proficiency in relevant test equipment and validation workflows. Experience with data pipelines and API/SDK integration, along with proficiency in Python, C/C++, or JavaScript for developing sample code, tools, and data analysis resources, is essential. The role also requires adeptness in leading customer discovery, presenting solution architectures, documenting technical steps, and aligning cross-functional teams, as well as a collaborative spirit and willingness to travel 25-50% nationwide.

Responsibilities

The Solutions Engineer will develop and deploy innovative RAIN RFID solution architectures to address critical business challenges for enterprise clients, driving successful outcomes based on insights from enterprise sales teams. They will lead structured discovery with US-based accounts, translating business objectives into actionable technical solutions and architectures. Acting as a technical trusted advisor during the sales cycle, they will conduct discovery sessions, lead product demonstrations, and address complex objections. The role involves providing end-to-end technical support to ecosystem partners, implementing best practices, and offering onsite or remote support for deployment, testing, and optimization of RFID/IoT solutions. Additionally, they will identify and relay customer requirements, feature requests, and market needs to product management and engineering, and contribute to the team's Center of Excellence by building standardized templates, contributing to shared resource libraries, and developing best practices.

Skills

RAIN RFID
IoT
Solution Architecture
Technical Support
Product Demonstrations
Discovery Sessions
Technical Best Practices
Deployment
Testing
Optimization
Resource Management
Performance Monitoring
Solution Lifecycle Oversight

Imprint

Designs and manages co-branded credit card programs

About Imprint

Imprint designs and manages co-branded credit card programs for well-known American brands. By partnering with these brands, Imprint creates credit cards that attract modern consumers, aiming to enhance the value of their partners' customer relationships. The company focuses on increasing metrics such as average spending, shopping frequency, and annual sales for cardholders. Imprint's process is notably faster than traditional credit card issuers, allowing them to launch new programs in about three months instead of the typical 18 months. Additionally, Imprint prioritizes customer service, offering a premium experience to cardholders. The goal of Imprint is to provide brands with effective credit card solutions that drive customer loyalty and sales.

New York City, New YorkHeadquarters
2020Year Founded
$197.5MTotal Funding
SERIES_CCompany Stage
Fintech, Financial ServicesIndustries
51-200Employees

Benefits

Competitive compensation and equity packages
Leading configured work computers of your choice
Unlimited vacation policy
Fully covered, high-quality healthcare including fully covered dependent coverage
Additional health coverage includes access to One Medical and option to enroll in an FSA
16 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents
An understanding that successful remote work requires flexibility and an appreciation for asynchronous work
Access to industry leading technology across all of our business units — stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity
Limited edition Imprint Credit Card (no hard pull) for the first 100 team members only. Get 1.5% cash back on all purchases, plus additional perks

Risks

Increased competition from traditional issuers adopting fintech innovations.
Potential regulatory scrutiny could increase compliance costs for Imprint.
Economic downturns may reduce transaction volumes and Imprint's revenue.

Differentiation

Imprint launches co-branded credit card programs in just three months.
Imprint offers tailored rewards programs for each brand's specific needs.
Imprint provides 'white-glove treatment' customer service to all cardholders.

Upsides

Imprint raised $75M in Series C funding to fuel innovation.
Increased consumer interest in digital wallets boosts demand for Imprint's solutions.
Partnerships with traditional banks expand Imprint's co-branded card opportunities.

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