IT Support Specialist (Remote)
Rula$78,800 - $88,100/year
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Waste Management, IT ServicesIndustries
Requirements
- 4 years of end user support specializing in Mac, Windows, and mobile (iPhone/Android) devices
- Experience managing and providing end user support for the Microsoft Office suite: OneDrive, Outlook, Word, Excel, etc
- Experience with imaging computers, setting up and troubleshooting printers/copiers
- Minimum 2 years of hands-on network experience
- Willingness to travel up to 75% of the time in Michigan and Minnesota
Responsibilities
- Provide exemplary technical support to end-users and executive staff (remote and in-office), including troubleshooting and resolving hardware and software problems, network connectivity, and providing access to systems and applications
- Provide training and guidance to employees using company IT systems and software applications
- Serve as an escalation point for facility and end user technical issues and incidents between facilities personnel, management, and IT
- Maintain and repair computer hardware, including desktops, laptops, printers, and other peripherals, involving hardware, software, and firmware upgrades and replacement
- Manage and support Outlook mail clients and Microsoft Collaboration tools such as Teams, Office 365, OneDrive, OneNote
- Collaborate cross-functionally to oversee IT infrastructure operations at corporate locations
- Work with a ticketing system for assignments of end user requests
- Perform other job-related duties as assigned
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What benefits are offered for this position?
Eligible employees can participate in comprehensive medical, dental, and vision coverage, health care and dependent care spending accounts, short- and long-term disability, life insurance, EAP, employee discounts, a retirement plan with company match, and an Employee Stock Purchase Plan.
Is this a remote position, or does it require travel?
This role requires travel up to 75% of the time in Michigan and Minnesota, involving both remote and in-office support for end-users and executive staff.
What skills and experience are required for the Field IT Engineer role?
Candidates need 4 years of end user support specializing in Mac, Windows, and mobile (iPhone/Android) devices, experience with Microsoft Office suite including OneDrive, Outlook, Word, and Excel, experience imaging computers and troubleshooting printers/copiers, and minimum 2 years of hands-on network experience.
What is the salary for this Field IT Engineer position?
This information is not specified in the job description.
What makes a strong candidate for this role?
A strong candidate will have 4+ years specializing in Mac, Windows, and mobile support, hands-on network experience, proficiency with Microsoft Office 365 tools like Teams and Outlook, and experience with imaging and printer troubleshooting, plus the ability to travel up to 75% in Michigan and Minnesota.
Republic Services
About Republic Services
N/AHeadquarters
N/AYear Founded
N/ACompany Stage
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