Solutions Engineer I

United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Software, Biotechnology, SaaSIndustries

Requirements

Candidates should have at least 2 years of experience in a pre-sales or sales engineering role at a SaaS company. A strong technical background with experience in APIs, cloud technologies, and uncovering customer needs is essential. Prior experience in the security or IT industry, delivering compelling demos, and communicating with both business and technical audiences is required. Project management, analytical skills, adaptability in a fast-paced environment, and the ability to travel up to 30% are also necessary.

Responsibilities

The Solutions Engineer I will develop deep knowledge of Tines' no-code automation platform and apply it to customer challenges in security and IT operations. Responsibilities include delivering compelling presentations, building and demoing Tines Stories to showcase value, managing the technical decision process with customers, and collaborating with sales teams to develop competitive strategies. The role also involves supporting channel partners, providing market feedback to the product team, contributing to the knowledge base, and refining SE operations and best practices.

Skills

SaaS solutions

no-code automation

API integration

technical knowledge

customer engagement

problem-solving

security operations

IT operations

Tines

Automates workflows to enhance productivity

About Tines

Tines offers a platform that helps businesses automate their workflows to improve productivity. The platform allows users to streamline routine tasks, reducing repetitive work, unnecessary notifications, and information silos. It is designed to be user-friendly and can easily fit into existing business processes. Tines supports various functions such as employee lifecycle management, software development lifecycle management, ticket management, and incident alerts, among others. Unlike many competitors, Tines focuses on providing a comprehensive solution that integrates multiple aspects of business operations into one platform. The goal of Tines is to save time and enhance efficiency for teams across different industries by automating their workflows.

Dublin, IrelandHeadquarters

2018Year Founded

$142.1MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

201-500Employees

Benefits

Remote Work Options

Flexible Work Hours

Company Equity

Risks

Emerging no-code platforms could threaten Tines' market share with innovative solutions.

Rapid AI integration may outpace Tines' development, risking competitive edge loss.

Economic uncertainties may reduce client spending on automation tools, impacting revenue.

Differentiation

Tines offers a no-code platform for automating security workflows, enhancing team productivity.

The platform integrates with various business processes, reducing duplicate efforts and information silos.

Tines' subscription model allows flexible pricing based on team size and business needs.

Upsides

Tines secured $50M to enhance AI integration and expand market reach in 2023.

Partnership with Criminal IP boosts platform capabilities with advanced threat intelligence.

Growing demand for no-code platforms empowers non-technical teams to automate workflows.

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