Solutions Engineer at Weave

India

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Artificial IntelligenceIndustries

Requirements

Strong understanding of RESTful APIs, including endpoints, authentication, and data formats (JSON, XML)
Experience with API testing tools (e.g., Postman, Swagger) for data fetching and troubleshooting
Working knowledge of SQL for data querying, management, and report generation
Familiarity with database structures and ability to write queries
Excellent communication and collaboration skills
Problem-solving mindset with attention to detail
Self-motivated and able to manage tasks independently

Responsibilities

Diagnose and resolve business-reported issues and errors through backend API debugging
Retrieve metrics, data, and performance indicators using APIs
Update user preferences and system settings using APIs
Support webchat setup and address minor frontend issues
Troubleshoot call forwarding and voicemail-related issues
Configure and manage system settings using JSON and YAML data structures
Interpret API integration documentation to troubleshoot and resolve integration-related issues
Navigate Linux OS and manage virtual machines (VMs) using command-line tools
Develop basic scripts to automate tasks and streamline processes
Use SQL for data management and generate reports

Skills

Key technologies and capabilities for this role

API IntegrationAPI DebuggingJSONYAMLLinuxCommand Line ToolsVirtual MachinesScriptingLog AnalysisSystem AdministrationWebchat Setup

Questions & Answers

Common questions about this position

Is this position remote or hybrid?

This is a hybrid position based in Bangalore, India.

What are the key skills required for this Solutions Engineer role?

The role requires a strong understanding of RESTful APIs including endpoints, authentication, and data formats like JSON and XML; experience with API testing tools such as Postman or Swagger; working knowledge of SQL for data querying and management; plus excellent communication, problem-solving, and self-motivation skills.

What is the salary or compensation for this role?

This information is not specified in the job description.

What is the team environment like at Weave for this role?

You'll work in a team of highly skilled and experienced developers passionate about building scalable applications that deliver magical customer experiences, specializing in conversational language technologies and AI innovation.

What experience will make me stand out for this Solutions Engineer position?

Experience writing basic scripts in languages like Python, Bash, or JavaScript for task automation will make you stand out.

Weave

Patient communication solutions for healthcare providers

About Weave

Weave provides patient communication solutions tailored for dental and optometry practices. Its platform includes tools for scheduling appointments, sending reminders, managing patient reviews, and enabling two-way texting and calling. This helps healthcare providers interact with patients more effectively and manage their daily tasks. Weave also offers features like virtual waiting rooms and remote communication options, which are especially useful during the COVID-19 pandemic. The company operates on a subscription-based model, allowing clients to pay a recurring fee for access to its services, which vary based on practice size and needed features. By focusing on improving operational efficiency and patient satisfaction, Weave distinguishes itself from competitors in the healthcare technology market.

Lehi, UtahHeadquarters

2008Year Founded

$143MTotal Funding

IPOCompany Stage

Enterprise Software, HealthcareIndustries

501-1,000Employees

Risks

Increased competition from fast-growing companies like Pure Healthcare.

Slow adoption of digital payment solutions in healthcare may hinder Weave's features.

Economic downturns could affect subscription-based revenue models for healthcare practices.

Differentiation

Weave integrates AI tools for enhanced communication and scheduling in healthcare.

Weave offers a comprehensive suite of tools for dental and optometry practices.

Weave's platform supports virtual waiting rooms and remote communication options.

Upsides

Weave's new platform interface integrates AI for improved user experience.

Payment Reminders feature helps healthcare practices collect outstanding balances efficiently.

Weave's partner marketplace enhances operational efficiency for healthcare practices.

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