\u003Cstrong>TrueLark\u003C/strong> is an AI-powered virtual receptionist designed for appointment-based small and medium-sized businesses. Its agentic AI platform manages scheduling, rescheduling, and client inquiries through SMS and web chat, providing 24/7 support. TrueLark helps businesses recover missed calls, increase bookings, and streamline front-office operations.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">At TrueLark, we are scaling our platform to serve businesses at global scale. We’re looking for an \u003Cstrong>Azure DevOps / Cloud Infrastructure Engineer\u003C/strong> who is passionate about \u003Cstrong>containerization, cloud infrastructure, performance monitoring, and security\u003C/strong>.\u003C/p>\u003Cp style=\"min-height:1.5em\">You will play a key role in \u003Cstrong>deploying, optimizing, and securing our applications in Azure\u003C/strong>, ensuring high availability, scalability, and reliability. If you thrive in a fast-paced environment and love solving infrastructure challenges, this role is for you.\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">This position will be (remote, in office, hybrid (remote/in office))\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Reports to: TrueLark, Co-founder\u003Cbr />\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>What You Will Own\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Docker Container Deployment in Azure:\u003C/strong> Provision and manage containerized apps using AKS, ACI, or App Services; automate CI/CD pipelines for Docker image builds, pushes to ACR, and deployments with GitHub Actions or Azure Pipelines.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Database Monitoring & Performance:\u003C/strong> Configure Azure Monitor, Log Analytics, and App Insights to detect bottlenecks (deadlocks, slow queries, CPU/memory spikes, query timeouts, index recommendations).\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Application Gateway & Load Balancing:\u003C/strong> Manage Application Gateway, Front Door, or Traffic Manager for HTTPS routing, WAF policies, SSL termination, and AKS/App Services integration.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Security Hardening:\u003C/strong> Enforce HTTPS-only access, secure headers (CSP, HSTS), private endpoints, RBAC, Key Vault, NSGs/ASGs, and firewall configurations.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Frontend Protection:\u003C/strong> Host SPAs (React) securely on Azure Blob + CDN or Azure Static Web Apps; enforce CORS policies, secure cookies, and monitor client-side errors via Application Insights.\u003Cbr />\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>What You Will Need to Accomplish the Job\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Bachelor’s degree in \u003Cstrong>Computer Science, Information Technology, or related field\u003C/strong>.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>3+ years of experience\u003C/strong> in Azure-focused cloud infrastructure roles.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Proven expertise with:\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Azure Infrastructure:\u003C/strong> ARM Templates, Bicep/Terraform, Azure CLI\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Containers & Orchestration:\u003C/strong> Docker, ACR, AKS, ACI\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>CI/CD:\u003C/strong> GitHub Actions, Azure DevOps, Docker Compose\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Monitoring & Logs:\u003C/strong> Azure Monitor, Log Analytics, Application Insights, Kusto\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Database Monitoring:\u003C/strong> Azure SQL Insights, Query Performance Insight, custom alerts\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Load Balancing & Gateways:\u003C/strong> Application Gateway, Front Door, Traffic Manager\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Security:\u003C/strong> Azure AD, Key Vault, RBAC, OAuth2/OpenID, WAF, NSG/ASG\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Scripting:\u003C/strong> Bash/PowerShell (Python optional)\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Frontend Security:\u003C/strong> CSP, HSTS, secure cookies, CORS policies, CDN configs\u003C/p>\u003C/li>\u003C/ul>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Strong understanding of \u003Cstrong>DevOps practices, Infrastructure-as-Code (IaC), and microservices architecture\u003C/strong>.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Experience \u003Cstrong>debugging production bottlenecks\u003C/strong> in distributed systems.\u003Cbr />\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>What Will Make Us Love You\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Certifications such as:\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Microsoft Certified: \u003Cstrong>Azure Administrator Associate\u003C/strong>\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Microsoft Certified: \u003Cstrong>Azure DevOps Engineer Expert\u003C/strong>\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Certified Kubernetes Administrator (CKA)\u003C/strong> (for AKS environments)\u003C/p>\u003C/li>\u003C/ul>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Hands-on experience with \u003Cstrong>multi-region, high-availability deployments\u003C/strong>.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Contributions to \u003Cstrong>open-source cloud/DevOps projects\u003C/strong>.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Excellent communication and collaboration skills\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cem>All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. \u003C/em>\u003C/p>","https://jobs.ashbyhq.com/weave/77915774-6e56-4537-a488-615230ef75db",{"id":178,"name":179,"urlSafeSlug":179,"logo":180},[657],{"city":18,"region":18,"country":316},"2025-08-27T07:19:21.374Z","Candidates must possess a Bachelor's degree in Computer Science, Information Technology, or a related field, with a minimum of 3 years of experience in Azure cloud infrastructure. Proven expertise is required in Azure infrastructure (ARM Templates, Bicep/Terraform, Azure CLI), containers and orchestration (Docker, ACR, AKS, ACI), CI/CD (GitHub Actions, Azure DevOps), monitoring and logs (Azure Monitor, Log Analytics, Application Insights), database monitoring, load balancing and gateways, security (Azure AD, Key Vault, RBAC, WAF), scripting (Bash/PowerShell), and frontend security (CSP, HSTS, CORS). A strong understanding of DevOps practices, Infrastructure-as-Code, and microservices architecture is essential, along with experience debugging production bottlenecks in distributed systems. Preferred qualifications include Azure certifications (Administrator Associate, DevOps Engineer Expert), Certified Kubernetes Administrator (CKA), experience with multi-region deployments, and contributions to open-source projects.","The Platform Engineer will be responsible for deploying, optimizing, and securing applications in Azure, ensuring high availability, scalability, and reliability. Key duties include managing Docker container deployments in Azure using AKS, ACI, or App Services, and automating CI/CD pipelines. They will configure Azure Monitor, Log Analytics, and App Insights for database monitoring and performance analysis, and manage Application Gateway, Front Door, or Traffic Manager for HTTPS routing and security. Additionally, the role involves security hardening of the platform, enforcing HTTPS-only access, secure headers, private endpoints, RBAC, Key Vault, NSGs/ASGs, and firewall configurations, as well as securing frontend applications and monitoring client-side errors.",{"employment":662,"compensation":664,"experience":665,"visaSponsorship":669,"location":670,"skills":671,"industries":697},{"type":663},{"id":217,"name":218,"description":452},{"minAnnualSalary":18,"maxAnnualSalary":18,"currency":18,"details":18},{"experienceLevels":666},[667,668],{"id":457,"name":458,"description":459},{"id":327,"name":328,"description":507},{"type":226},{"type":226},[672,673,404,674,675,676,408,405,677,678,679,680,681,682,683,684,685,686,687,688,689,690,691,692,693,694,695,696],"Azure DevOps","Cloud Infrastructure","AKS","ACI","App Services","ACR","GitHub Actions","Azure Pipelines","Azure Monitor","Log Analytics","App Insights","Application Gateway","Front Door","Traffic Manager","HTTPS","WAF","SSL Termination","Security Hardening","Private Endpoints","RBAC","Key Vault","NSGs","ASGs","Firewall Configuration","SPA Hosting",[698,699,700,701],{"id":290,"name":515},{"id":290,"name":628},{"id":290,"name":418},{"id":290,"name":702},"Virtual Receptionist",{"id":704,"title":705,"alternativeTitles":706,"slug":722,"jobPostId":704,"description":723,"isReformated":50,"applyUrl":724,"company":179,"companyOption":725,"locations":726,"listingDate":728,"listingSite":211,"isRemote":14,"requirements":729,"responsibilities":730,"status":42,"expiryDate":18,"isGoogleIndexed":50,"summary":731},"a3d1c8db-1677-4e65-87ed-2c0d08046e81","Technical Support Representative (India)",[707,708,709,710,711,712,713,714,715,716,717,718,719,720,721],"Technical Support Specialist India","Customer Support Engineer India","IT Help Desk Analyst India","Remote Technical Support Agent India","Customer Service Representative Technology India","Tech Support Associate India","Client Support Specialist India","Help Desk Technician India","Customer Care Specialist India","Technical Assistance Representative India","IT Support Specialist India","Customer Success Representative India","Remote Customer Support India","Technical Support Agent India","Customer Support Specialist Remote India","technical-support-representative-india-a3d1c8db-1677-4e65-87ed-2c0d08046e81","Location Type: Remote\n\nEmployment Type: FullTime\n\n\u003Cp style=\"min-height:1.5em\">\u003Cstrong>Weave Support\u003C/strong> is the lifeblood of\u003Cstrong> customer retention\u003C/strong>! Our support reps go above and beyond to ensure that we attend to every detail of our customer’s needs in order to resolve issues in less time and with the utmost level of satisfaction. Not only does our support team tackle every call and message with a personalized approach, but they receive extensive amounts of training to become product experts and resolve concerns in a timely and efficient manner.\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cem>Report to Software Support TL\u003C/em>\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cem>100% Remote (India)\u003C/em>\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">\u003Cem>\u003Cstrong>FULL Time positions only (working hours US Shift between 8:30PM to 6:30 AM M-F)\u003C/strong>\u003C/em>\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>What you will own \u003C/strong>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">A keen analytical mind and advanced problem-solving skills, coupled with a commitment to extraordinary customer experience\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Positive attitude and a passion for technology\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Proven aptitude in managing multiple tasks in a fast-paced, dynamic environment\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Display strong teamwork and interpersonal skills\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">At least one year of Customer Support experience\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Ability to work 40 hours per week\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Ability to prioritize workload that leads to successful outcomes through multiple channels: phone, chat, email\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Excellent English-language communication skills, both written and verbal\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Hunger to learn and grow\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Rudimentary understanding of what products and services Weave offers\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Background in technology, computer skills, and customer service\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Basic computer skills\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Critical thinking skills and ability to troubleshoot and resolve basic issues\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>What you will need to accomplish the job \u003C/strong>\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Minimum of 1 year of customer support phone/chat/Email experience\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Background and interest in technology: Must have solid computer skills, and the ability to adapt and learn technology quickly\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Experience working with browsers, spreadsheets, and text documents. Ability to troubleshoot and resolve basic customer issues\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Must be hungry to learn, caring towards others, and creative in your problem solving\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cem>All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. \u003C/em>\u003C/p>","https://jobs.ashbyhq.com/weave/1f71d774-076f-4c35-9a6e-9598710a8f0f",{"id":178,"name":179,"urlSafeSlug":179,"logo":180},[727],{"city":18,"region":18,"country":316},"2025-09-04T07:17:33.566Z","Candidates must possess at least one year of customer support experience via phone, chat, or email, with a strong aptitude for technology and excellent English communication skills, both written and verbal. A background in technology, basic computer skills, critical thinking abilities, and experience with browsers, spreadsheets, and text documents are also required. The role demands the ability to work 40 hours per week in a remote capacity, adhering to US shift hours (8:30 PM to 6:30 AM IST, Monday to Friday), and a commitment to providing an extraordinary customer experience.","The Technical Support Representative will be responsible for resolving customer issues across multiple channels, including phone, chat, and email, with a personalized approach. They will act as the lifeblood of customer retention by attending to customer needs, becoming a product expert through extensive training, and efficiently resolving concerns. The role involves managing multiple tasks in a fast-paced environment, demonstrating teamwork, and utilizing problem-solving skills to achieve successful outcomes.",{"employment":732,"compensation":734,"experience":735,"visaSponsorship":739,"location":740,"skills":741,"industries":753},{"type":733},{"id":217,"name":218,"description":452},{"minAnnualSalary":18,"maxAnnualSalary":18,"currency":18,"details":18},{"experienceLevels":736},[737],{"id":223,"name":224,"description":738},"Gain initial job experience and develop your skills.",{"type":226},{"type":226},[229,742,232,743,744,745,746,747,748,749,233,230,750,751,752],"Analytical Mind","Customer Experience","Teamwork","Interpersonal Skills","Phone Support","Chat Support","Email Support","English Communication","Browsers","Spreadsheets","Text Documents",[754,755],{"id":474,"name":475},{"id":290,"name":756},"Customer Service",["Reactive",758],{"$ssite-config":759},{"env":760,"name":761,"url":762},"production","nuxt-app","https://jobo.world/",["Set"],["ShallowReactive",765],{"company-Weave":-1,"company-jobs-1247b61b-3170-4f45-808d-622aa74fdc4f-carousel":-1},"/company/Weave",{}]