Field Application Engineer
UnityFull Time
Junior (1 to 2 years)
Candidates must possess a Bachelor's degree in a relevant technical field, such as Computer Science or Engineering, and have 3-4 years of experience in building technical solutions for B2B/SaaS sales, specifically for enterprise products. Fluency in English, Portuguese, and Spanish is required, along with experience working with cross-functional stakeholders. A strong technical background encompassing Mobile Apps/Website development or marketing automation tools is also necessary.
As a Solutions Engineer, you will engage with prospects to understand their technical requirements and business needs, conduct product demonstrations and presentations, develop technical proposals, and collaborate with the sales team to strategize on account planning and customer engagement. You will provide detailed technical explanations of CleverTap's products and services, address technical questions, and stay abreast of industry trends. Furthermore, you will design and propose customized solutions, create Proof of Concepts (PoCs), and deliver pilot projects to validate the solution fit, ultimately contributing to win ratios for large deals and driving booking/ARR.
Customer engagement and data analytics platform
CleverTap offers a customer engagement platform that helps businesses analyze customer data and personalize experiences. The platform allows companies to segment their customers and experiment with marketing strategies in real-time. It also provides tools for creating consistent customer journeys across various channels, supported by AI-driven insights. CleverTap's goal is to help businesses build customer loyalty and maximize customer lifetime value through a subscription-based model.