Firefly Solution Consultant Specialist

Position Overview

Adobe is seeking a visionary Firefly (FF) Solution Consultant (FF SC) to join the Firefly Enterprise Solutions team. This role focuses on solving critical client problems using Adobe’s innovative creative Generative AI (GenAI) solutions. You will collaborate with Adobe creative and marketing experts to develop innovative solutions for customers' most complex challenges. This position involves working across various groups, including Product Marketing, Product Management, Engineering, and Professional Services, acting as the voice of the field to drive innovation for Adobe. You will also customize sales plays, use-cases, and design technical approaches to showcase the value of Adobe Creative API-based GenAI technologies in customers' workstreams. Strong knowledge of Adobe enterprise solutions, both Creative and Digital Experience, is critical.

Employment Type

Full time

Job Responsibilities

• Utilize in-depth product knowledge to provide technical expertise to sales staff and customers through discovery, presentations, and solution demonstrations.
• Assist sales staff in assessing the potential application of Adobe solutions to meet customer needs and coordinate the preparation of detailed product specifications for solution development and implementation.
• Partner with Adobe Account teams as overlays, aligning directly with Product Specialists to set strategy, vision, and technical solutions for GenAI opportunities.
• Drive the technical ecosystem to understand customer needs, match them to Adobe technology, and communicate the value this solution will deliver to the customer.

Skills Needed

• Strong executive presence, interpersonal and presentation skills.
• Outstanding discovery skills and ability to lead whiteboarding sessions.
• Consistent track record in ideation and innovation.
• Proven experience selling complex software solutions.

Domain Knowledge

• Knowledge of marketing systems and their applications in business.
• Familiarity with key industries (e.g., Media & Entertainment, FSI, High Tech, Telecom, Health Care, Travel & Hospitality, B2B) and key industry trends is a plus.
• Familiarity with the creative industry and standard methodologies is a bonus.

Technical Skills

• Understanding of Adobe’s Digital Experience solutions such as AEM and Workfront.
• Strong knowledge of Creative Cloud Tools (e.g., Photoshop, Illustrator, InDesign, Video, 3D).
• Understanding of API integrations is critical.
• In-depth experience with low-code development platforms (e.g., Microsoft Power Apps/Automate, Workfront Fusion, Mendix, Zoho Creator).
• Experience with JavaScript/REST/Java or PHP/API level integrations.

Anticipated Activities

• Participate in architecture design discussions.
• Collaborate with an extended team of business, technical, and process experts.
• Build and deliver presentations, demonstrations, and other documentation at the “C” level.
• Project confidence and competence in all customer interactions.
• Apply problem resolution and critical thinking skills to address customer needs.
• Handle your own schedule and be responsive and dedicated to customer success.

Travel

• Up to 40% travel.

Education

• Bachelor's degree or equivalent experience (creative/technical fields preferable).

Company Information

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Compensation

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets.