Solution Architect
LivePerson- Full Time
- Senior (5 to 8 years)
Candidates should possess a Bachelor's degree in Computer Science, Information Technology, or a related field, and have at least 7 years of experience in IT architecture, with a strong focus on enterprise software solutions. Experience with Salesforce, Zuora, NetSuite, Boomi, and related technologies is essential, along with a deep understanding of integration patterns and data governance principles.
The Solution Architect will collaborate with business partners and stakeholders to translate business requirements into scalable technology solutions, design and maintain the architectural blueprint for enterprise applications, identify opportunities to improve system performance and usability, lead the evaluation and implementation of new technologies, and provide technical leadership and guidance on system implementations and upgrades. They will also document architecture solutions, monitor industry trends, and troubleshoot complex technical challenges.
Software platform for IT business management
ConnectWise provides a software platform designed for Technology Solutions Providers (TSPs) to manage their business operations effectively. The platform includes tools for business management, remote monitoring and management, remote access, and automation of quotes and proposals, as well as conducting cybersecurity risk assessments. It integrates with numerous key vendors, creating a comprehensive ecosystem that supports various IT sector clients in managing their as-a-service business models. Unlike many competitors, ConnectWise emphasizes community engagement through its network, The IT Nation, which promotes collaboration and knowledge sharing among users. The goal of ConnectWise is to empower TSPs to streamline their operations and enhance their service offerings while fostering an inclusive culture that values diverse contributions from its employees.