Solutions Architect - Enterprise & Mid Market

About Megaport

Megaport has transformed the way IT gets connected. We're global leaders in Network as a Service (NaaS), changing the way businesses reach the cloud. We're also a leading partner to Amazon, Microsoft, Google, IBM, Oracle, NYSE, and many other leading technology companies. Megaport is a publicly traded company on the Australian Stock Exchange. We’re a lean, high-achieving team made up of over 300 members globally. While the company is headquartered in Brisbane, Australia, employees are spread out across North America, Europe, and Asia-Pacific. Staff enjoy an environment that is collaborative, supportive, and fun.

Our Team Culture

Join a team of globally-positioned industry experts that lead by example. We do not compromise our values for commercial gain; we are all custodians of our culture, and the customer is at the centre of everything we do. Our employees are motivated, adaptable, persistent, hard-working, and dynamic. Our culture permeates everything we do and this, in turn with a global vision, forms a commitment to each other, our customers, and shareholders alike.

The Role

As a Solutions Architect aligned to a Sales Pod, you’ll work side-by-side with an Enterprise Sales Executive and Customer Success Manager to drive new business and grow strategic accounts. You’ll be responsible for crafting solution architectures, guiding customers through technical decision-making, and supporting long-term success through onboarding and optimization. This cross-functional role spans both pre-sales and post-sales activity, ensuring a unified customer experience from first interaction to long-term value realization. If you're someone who enjoys solving complex problems, collaborating deeply with sales and customer teams, and designing high-impact network architectures—this role is for you.

What You’ll Be Doing

• Serve as the technical lead across your assigned Sales Pod, partnering closely with an Enterprise Sales Executive and Customer Success Manager.
• Design scalable Layer 2 and Layer 3 network solutions tailored to enterprise cloud strategies and digital transformation initiatives.
• Lead technical discovery, solutions, and architecture design during the pre-sales process.
• Deliver product demos, workshops, and architecture sessions that align to business needs and technical goals.
• Support onboarding and expansion conversations to ensure long-term adoption and satisfaction.
• Build trusted advisor relationships with IT architects, engineers, and decision-makers at enterprise accounts.
• Maintain deep knowledge of Megaport’s platform, APIs, and ecosystem of cloud partners (AWS, Azure, Google Cloud, Oracle, etc.).
• Contribute to documentation, playbooks, and technical enablement to elevate pod-level execution.
• Coordinate with internal specialists and the Global SA team to drive consistency and innovation across regions.

What We Are Looking For

• 5+ years of experience in technical customer-facing roles (Sales Engineering, Solutions Architecture, or equivalent).
• Proven success designing enterprise cloud and network architectures in collaboration with Sales and CS teams.
• Strong understanding of public cloud networking services such as AWS Direct Connect, Azure ExpressRoute, Google Interconnect, and Oracle FastConnect.
• Ability to lead technical conversations with IT teams across presales and onboarding cycles.
• Excellent communication and presentation skills—comfortable guiding conversations from technical deep dives to executive briefings.
• Hands-on experience with Terraform and API integrations is a plus.
• Deep understanding of Layer 2/Layer 3 architectures, carrier networks, and interconnection strategies.
• Self-starter who thrives in a team-first, fast-paced, and remote-first environment.

What We Offer

• Flexible working environments.
• Remote-first culture with coworking options
• Generous Leave Plans (parental, annual holidays, purchase program)
• Health & Wellness Allowance
• Generous stud