Solution Specialist - Neogen Canada

Employment Type: Full-time

Position Overview

Are you passionate about science, food safety, and customer success? Do you thrive in a collaborative, cross-functional environment? Neogen Canada is looking for a Solution Specialist to drive the adoption of our microbiology and chemistry product portfolio across Canada. The ideal candidate will reside in Ontario, Quebec, or eastern Canada.

This unique role bridges science and business, helping customers implement cutting-edge solutions in pathogen detection, allergens, hygiene monitoring, and mycotoxins—backed by Neogen’s globally trusted platforms like Petrifilm, MDS, Reveal, Veratox, Clean-Trace, and more.

Why This Role Matters

As a Solution Specialist, you will be a key technical advisor, collaborating closely with our Field Technical Service (FTS) team and Sales (TBMs & IS) to guide customers through pre-sale evaluations and post-sale readiness. Your insights and support will drive growth, build long-term relationships, and help our partners elevate their food safety programs.

Responsibilities

• Serve as the technical subject matter expert across our full microbiology and chemistry portfolio.
• Work hand-in-hand with the FTS team and sales reps to coordinate product evaluations, demos, and technical presentations.
• Support pre-sale technical assessments to ensure customer solutions are tailored and viable.
• Participate in key account strategy, product launches, trade shows, and training events.
• Deliver cross-functional collaboration that enhances implementation success and customer satisfaction.
• Champion our mission to make the world safer by improving food safety across industries.

Requirements

• Bachelor’s (or higher) in Food Science, Microbiology, Chemistry, Biotech, or a related field.
• Experience in the food industry or diagnostics, ideally with customer-facing or technical support experience.
• Strong interpersonal and presentation skills with a collaborative mindset.
• Ability to manage priorities, travel up to 50% within Canada, and work in a fast-paced, innovative environment.
• Knowledge of HACCP, PCQI, CFIA, or FDA requirements is a plus.
• Bilingual (English/French) is a significant asset.

Team & Reporting Structure

You’ll report to the Canadian FTS and SS Leader and work side-by-side with our FTS and Sales teams, creating a powerful support system that drives technical confidence and business success. Unlike traditional roles, this one blends chemistry and microbiology expertise, mirroring the realities of customer environments.

Company Information

It's fun to work in a company where people truly believe in what they are doing!

Come Be Part Of A Mission that Matters!

From inside the farm gate to our dinner plates, Neogen protects the world’s food supply. Through a variety of animal healthcare products, to food safety solutions for dangerous bacteria, allergens, toxins, drug residues, and much more, Neogen is there — and you can be too.