[Remote] Solution Expert at 360Learning

Spain

360Learning Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
SaaS, EdTech, Learning Management SystemsIndustries

Skills

Key technologies and capabilities for this role

TrelloAPI integrationSSOPlatform configurationSolution architectureTechnical guidanceTroubleshootingCustomer onboardingProduct adoptionKnowledge base contribution

Questions & Answers

Common questions about this position

What is the salary for the Solution Expert position?

This information is not specified in the job description.

Is this a remote position or what is the location requirement?

This information is not specified in the job description.

What skills are required for the Solution Expert role?

Required skills include 3 years of professional consulting experience in a customer-facing role, previous deployment experience of SaaS products (ideally HR related), project management skills, good understanding of APIs and SSO configuration & troubleshooting, and fluent English.

What is the team structure like for this role?

You will join the Implementation team, working cross-departmentally with Sales, Product, and Customer Success to onboard customers and manage a portfolio of +75 existing strategic clients.

What experience makes a strong candidate for this position?

Strong candidates have 3+ years in customer-facing consulting roles like Technical Account Manager, SaaS deployment experience especially in HR, project management skills, API/SSO expertise, and a solution-oriented, client-first mindset with adaptability to technical and non-technical audiences.

360Learning

Corporate learning platform for employee upskilling

About 360Learning

360Learning provides a learning platform designed for corporate environments, focusing on enhancing employee skills through collaboration and artificial intelligence. The platform allows in-house experts to become learning collaborators, enabling businesses to efficiently upskill their workforce. It automates mandatory training processes, reducing onboarding tasks and promoting community engagement within organizations. The platform also features one-on-one video coaching, which is especially useful for sales teams, and offers accessible training for frontline staff on any device. Unlike many competitors, 360Learning emphasizes a collaborative approach to learning and has been recognized for its effectiveness in the corporate learning technologies market. The company's goal is to facilitate continuous learning and development within organizations while ensuring high standards of data security and compliance with regulations like GDPR.

New York City, New YorkHeadquarters
2013Year Founded
$235.7MTotal Funding
LATE_VCCompany Stage
Cybersecurity, AI & Machine Learning, EducationIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Company Match
Unlimited Paid Time Off
Paid Sick Leave
Paid Holidays
Flexible Work Hours
Remote Work Options
Parental Leave

Risks

Integration challenges with eLamp's technology could delay new feature rollouts.
Economic uncertainties may impact 360Learning's expansion plans in North America.
Reliance on key personnel like Chris Bondarenko poses risks if leadership changes occur.

Differentiation

360Learning offers a collaborative learning platform leveraging AI for personalized learning.
The platform integrates with Salesforce and HR systems to align training with business goals.
360Learning's iterative training framework allows for constant course improvement by peer feedback.

Upsides

360Learning's North American operations grew 65% year-on-year, showing strong market demand.
Acquisition of eLamp enhances 360Learning's capabilities in AI-powered skills-based learning.
Increased demand for AI-driven personalized learning experiences supports 360Learning's platform growth.

Land your dream remote job 3x faster with AI