SaaS Implementation Manager
VetcoveFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Key technologies and capabilities for this role
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Required skills include 3 years of professional consulting experience in a customer-facing role, previous deployment experience of SaaS products (ideally HR related), project management skills, good understanding of APIs and SSO configuration & troubleshooting, and fluent English.
You will join the Implementation team, working cross-departmentally with Sales, Product, and Customer Success to onboard customers and manage a portfolio of +75 existing strategic clients.
Strong candidates have 3+ years in customer-facing consulting roles like Technical Account Manager, SaaS deployment experience especially in HR, project management skills, API/SSO expertise, and a solution-oriented, client-first mindset with adaptability to technical and non-technical audiences.
Corporate learning platform for employee upskilling
360Learning provides a learning platform designed for corporate environments, focusing on enhancing employee skills through collaboration and artificial intelligence. The platform allows in-house experts to become learning collaborators, enabling businesses to efficiently upskill their workforce. It automates mandatory training processes, reducing onboarding tasks and promoting community engagement within organizations. The platform also features one-on-one video coaching, which is especially useful for sales teams, and offers accessible training for frontline staff on any device. Unlike many competitors, 360Learning emphasizes a collaborative approach to learning and has been recognized for its effectiveness in the corporate learning technologies market. The company's goal is to facilitate continuous learning and development within organizations while ensuring high standards of data security and compliance with regulations like GDPR.