Solution Architect Manager, Digital Natives at OpenAI

San Francisco, California, United States

OpenAI Logo
$280,000 – $345,000Compensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, SoftwareIndustries

Requirements

  • 8+ years of experience in a technical customer-facing role, managing C-level technical and business relationships with complex global organizations
  • 2+ years of experience leading technical post-sales teams with a demonstrated ability to hire, develop, and manage technical teams
  • Have led complex implementations of Generative AI/traditional ML solutions and have knowledge of network/cloud architecture
  • Have industry experience in programming languages like Python or Javascript
  • Are an effective and polished communicator who can translate business and technical topics to all audiences and mentor others to do the same
  • Have a humble attitude, an eagerness to help others, and a desire to pick up whatever knowledge you're missing to make both your team and our customers succeed

Responsibilities

  • Own the strategy and operating model of the Digital Native SA team, ensuring alignment with company objectives and the evolving needs of our customers
  • Lead, build, and mentor a team of high-performing Solutions Architects to deliver exceptional customer outcomes, as demonstrated by production customer applications and increased API adoption
  • Serve as the technical advocate for our customers, synthesizing their needs to develop the Research and Applied Product/Engineering roadmaps
  • Act as the primary technical escalation point during development, fostering trust and maintaining direct communication with executive-level stakeholders
  • Serve as an industry thought leader, championing the safe and innovative application of our technology across various sectors

Skills

Solutions Architecture
Generative AI
API Adoption
Platform Integration
Team Leadership
Mentoring
Customer Advocacy
Technical Strategy
Production Deployment
Roadmap Development

OpenAI

Develops safe and beneficial AI technologies

About OpenAI

OpenAI develops and deploys artificial intelligence technologies aimed at benefiting humanity. The company creates advanced AI models capable of performing various tasks, such as automating processes and enhancing creativity. OpenAI's products, like Sora, allow users to generate videos from text descriptions, showcasing the versatility of its AI applications. Unlike many competitors, OpenAI operates under a capped profit model, which limits the profits it can make and ensures that excess earnings are redistributed to maximize the social benefits of AI. This commitment to safety and ethical considerations is central to its mission of ensuring that artificial general intelligence (AGI) serves all of humanity.

San Francisco, CaliforniaHeadquarters
2015Year Founded
$18,433.2MTotal Funding
LATE_VCCompany Stage
AI & Machine LearningIndustries
1,001-5,000Employees

Benefits

Health insurance
Dental and vision insurance
Flexible spending account for healthcare and dependent care
Mental healthcare service
Fertility treatment coverage
401(k) with generous matching
20-week paid parental leave
Life insurance (complimentary)
AD&D insurance (complimentary)
Short-term/long-term disability insurance (complimentary)
Optional buy-up life insurance
Flexible work hours and unlimited paid time off (we encourage 4+ weeks per year)
Annual learning & development stipend
Regular team happy hours and outings
Daily catered lunch and dinner
Travel to domestic conferences

Risks

Elon Musk's legal battle may pose financial and reputational challenges for OpenAI.
Customizable ChatGPT personas could lead to privacy and ethical concerns.
Competitors like Anthropic raising capital may intensify market competition.

Differentiation

OpenAI's capped profit model prioritizes ethical AI development over unlimited profit.
OpenAI's AI models, like Sora, offer unique video creation from text descriptions.
OpenAI's focus on AGI aims to create AI systems smarter than humans.

Upsides

OpenAI's $6.6 billion funding boosts its AI research and computational capacity.
Customizable ChatGPT personas enhance user engagement and satisfaction.
OpenAI's 'Operator' AI agent could revolutionize workforce automation by 2025.

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