Solution Architect

New York, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Financial Services, Blockchain, CryptocurrencyIndustries

Requirements

Candidates should have at least 2 years of technical experience in system integrations, such as a Solutions Engineer, Support Engineer, or Implementation Specialist role. A Bachelor's degree in Engineering, Business, Computer Science, Information Technology, or a related field from an accredited program is required. Exceptional problem-solving skills, customer focus, and a proven track record of delivering successful technical solutions are essential. Strong communication abilities to explain complex products to both technical and non-technical audiences are necessary, along with hands-on experience with JavaScript, SQL, and/or other programming languages. The ability to work independently and manage multiple projects simultaneously in a fast-paced, dynamic environment is crucial, as is comfort thriving in early-stage environments where processes can be built from scratch. Fintech experience, particularly with neobanks or card issuing, and familiarity with financial APIs, webhook systems, and real-time payment processing are desirable.

Responsibilities

The Solutions Engineer will lead customer implementations from technical discovery through onboarding to production deployment. They will troubleshoot client technical issues and provide hands-on support for Rain's platform integrations. Responsibilities include supporting customer conversations around API capabilities, guiding clients through Rain platform development, and collaborating with product and engineering teams to provide structured customer feedback and influence roadmap decisions. The role involves bridging the gap between customer needs and engineering solutions, escalating issues, and advocating for fixes.

Skills

System Integration

API

Platform Integrations

Technical Discovery

Customer Support

Problem-Solving

Communication

Rain

Spend management platform for Web3 organizations

About Rain

Rain provides a spend management platform designed specifically for decentralized organizations in the Web3 ecosystem, such as DAOs and blockchain projects. The platform allows these organizations to manage their finances by integrating digital assets with traditional fiat currency systems, enabling seamless transactions. Rain's technology leverages blockchain infrastructure to facilitate instant and secure payments, allowing users to make real-world purchases more quickly than traditional methods. Unlike conventional fintech solutions that rely on outdated systems, Rain focuses on the unique needs of Web3 teams, offering a direct payment pipeline that connects them with vendors. The company's goal is to empower Web3 organizations to operate efficiently while maintaining the ability to transact with traditional merchants globally.

New York City, New YorkHeadquarters

2021Year Founded

$5.8MTotal Funding

SEEDCompany Stage

Fintech, Crypto & Web3Industries

11-50Employees

Benefits

Unlimited Paid Time Off

Flexible Work Hours

Health Insurance

Life Insurance

Equity Plan

Wellness Program

Team Summits

Risks

Nuvei's similar services in Latin America could impact Rain's market share.

Partnership with Portal and PayPal offers alternative payment methods, posing a threat to Rain.

Expansion into Latin America may expose Rain to regulatory challenges.

Differentiation

Rain offers a secure spend management platform for decentralized organizations like DAOs.

Rain leverages blockchain infrastructure for instant and secure transactions.

Rain integrates digital assets with fiat systems for seamless Web3 team operations.

Upsides

Rain's partnership with Paymentology enhances data-driven decision-making and customer experience.

Collaboration with Portal and PayPal can increase Rain's user base.

$6 million seed funding supports expansion in DAO and Web3 sectors.

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