Check

Setup Operations Manager

San Francisco, California, United States

Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Payroll, FintechIndustries

Manager, Embedded Setup

Company Information

At Check, we make paying people simple. In doing that, we’re not just building our own business— we’re building payroll businesses together with every one of our partners. As the inventors of embedded payroll, we’re redefining how people get paid and making it easier for payroll businesses to launch, grow, and thrive. Check out the full story | Tune in. Check is far more than just API infrastructure. We’re a springboard for building and scaling payroll businesses.

Our Team

Payroll is broken. Come fix it alongside a team that’s as passionate as you are! At Check, you'll use creative problem-solving, critical thinking, and grit to impact every business we build. We view problems to solve and jobs to be done as opportunities to contribute to the solution; we ignore conventional role boundaries in favor of the unique strengths and value each builder brings to our team and to our mission. Join us if you’re ready to roll up your sleeves and redefine payroll. Let’s simplify the complex, make a real impact, and create a better future for businesses of every size.

Position Overview

As Manager of the Embedded Setup team, you’ll lead Check’s efforts to transition from delivering setup as a service to enabling partners to own it themselves. You will manage the team responsible for onboarding new employers through Check’s partners—balancing high-quality, timely service delivery today with building a training-first, partner-enablement model for tomorrow. You’ll define and execute strategy for partner enablement, oversee day-to-day setup operations, and collaborate closely with Product, Engineering, and Partner Success to improve processes and reduce manual work through tooling and automation. This is a critical leadership role at Check that ensures partners can scale efficiently, delivering company growth.

Responsibilities

In this role, you will:

  • Lead the Embedded Setup team responsible for delivering employer setups via Check’s partners, ensuring accuracy, timeliness, and exceptional service.
  • Partner with cross-functional teams to develop and execute the transition strategy from Check-run setups to partner-owned implementations, with a strong focus on training and enablement.
  • Design and deliver scalable partner training programs, including live sessions, asynchronous resources, shadowing frameworks, and QA support.
  • Partner with cross-functional teams to improve setup tooling and automation (e.g., Flatfile integrations, External Payroll API, Console workflows).
  • Define and maintain high-quality SOPs, playbooks, training guides, and repeatable migration templates.
  • Build strong relationships with partners, understanding their needs and tailoring enablement plans accordingly.
  • Analyze team performance and partner outcomes to identify opportunities for operational efficiency and continuous improvement.
  • Support hiring, onboarding, and development of Setup team members, fostering a culture of excellence, adaptability, and partner-centricity.
  • Act as a strategic voice in planning discussions to ensure Embedded Setup aligns with Check’s overall growth and product roadmap.

Requirements

Many backgrounds could fit this role, but ideal candidates will have most or all of the following:

  • 5+ years of experience in implementation, operations, or related fields, with at least 2+ years in a people-management or team-lead role.
  • Experience in payroll implementation or operations strongly preferred.
  • Deep knowledge of payroll complexity, including multi-EIN configurations, benefit taxability, retroactive pay, and data imports.
  • Experience building and delivering effective training and enablement programs to external partners or customers.
  • Strategic mindset, with the ability to define and execute a vision while managing day-to-day operations.
  • Technically fluent across a wide range of operational tools, and comfortable learning and teaching new technologies like APIs, Flatfile, and native tooling.
  • Partner-first mindset.

Employment Type:

  • [Employment Type Not Specified]

Location Type:

  • [Location Type Not Specified]

Salary:

  • [Salary Not Specified]

Application Instructions:

  • [Application Instructions Not Specified]

Skills

Embedded Payroll
Partner Enablement
Onboarding
Process Improvement
Automation
Leadership
Problem-Solving
Critical Thinking

Check

Provides embedded payroll services for software platforms

About Check

CheckHQ offers embedded payroll services tailored for software platforms in the fintech sector. Their primary product is a payroll system that can be integrated into existing software, allowing businesses to create and manage their own payroll services. This integration helps platforms like Homebase and Housecall Pro enhance their offerings, leading to increased revenue and improved customer retention. Unlike traditional payroll providers, CheckHQ focuses on partnerships, supplying the necessary back-end technology while the partner platforms handle the customer-facing aspects. This approach enables quicker market entry and scalability, making it easier for platforms to add payroll services without significant upfront investment. The goal of CheckHQ is to empower software platforms to diversify their services and boost customer engagement through effective payroll solutions.

New York City, New YorkHeadquarters
2019Year Founded
$116.7MTotal Funding
SERIES_CCompany Stage
Enterprise Software, FintechIndustries
51-200Employees

Benefits

Home office stipend: $1k stipend for your home office setup, and $100 per month for internet and cell.
PTO & sick leave: Recharge and stay healthy with flexible PTO and sick leave.
Learning budget: Buy books, take classes, and attend conferences with a $2k per year learning budget.
Weekly pay: Every Friday is payday! Just one perk of being your own payroll provider.
Paid family leave: 16 weeks of paid leave for new parents and flexible return-to-work options.
Health benefits: High quality health, dental, and vision insurance coverage.

Risks

Increased competition from new entrants may lead to pricing pressures and reduced market share.
Managing payroll across 11,000 jurisdictions risks compliance errors and potential legal penalties.
Reliance on partner platforms means disruptions could directly impact Check's revenue streams.

Differentiation

Check pioneered embedded payroll, allowing platforms to create custom payroll services.
Check's API simplifies payroll across 11,000 U.S. jurisdictions, reducing administrative burdens.
Check partners with leading platforms like Homebase and Bambee, enhancing their payroll offerings.

Upsides

Partnership with Wave expands Check's reach to 300,000 small businesses across the U.S.
Fraud protection tools enhance Check's value proposition for small and medium-sized businesses.
Novo's integration of Check's API highlights the trend of embedded finance, boosting customer retention.

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