Payroll Project Manager

Please Note: This is a remote position available in the state listed on this job. Additionally, employment with BambooHR is contingent on passing both a background and credit check.

Position Overview

Our Payroll Implementation Team is a fantastic group of caring and authentic people who thrive on open and genuine connections with others! We love helping our clients feel successful and empowered as they transition to BambooHR's payroll system. As a Payroll Project Manager, you'll work on the forefront of client success, guiding new customers through their complete payroll implementation journey and serving as their dedicated implementation partner during this critical transition. You'll have the opportunity to hone your project management skills, master complex payroll systems, and be a positive influence for businesses across various industries.

Responsibilities

• Guide clients simultaneously through comprehensive payroll implementations over 3-week periods.
• Set up new client accounts in BambooHR Payroll system with meticulous attention to detail.
• Train clients to become confident BambooHR payroll experts through hands-on coaching.
• Clean, validate, and import complex client payroll data including QTD/YTD financials, deductions, and tax information.
• Hold clients accountable to implementation timelines while maintaining positive, supportive relationships.
• Troubleshoot system and process issues independently, using your problem-solving skills.
• Manage detailed project plans, track milestones, and communicate progress regularly with leadership.
• Collaborate across departments to ensure seamless client experiences and identify process improvements.
• Do your best, focused work, with a collaborative and supportive team.

Requirements

In the Payroll Project Manager role, you will engage in extensive client interactions, providing expert guidance on payroll system implementation while ensuring compliance with tax regulations and proper data migration. Your ability to manage multiple complex projects simultaneously will be crucial in delivering exceptional client experiences. This position requires exceptional organizational skills, autonomous problem-solving abilities, and a commitment to helping clients succeed. You'll evolve from a curious learner into a subject matter expert who becomes a go-to resource for colleagues. If you are passionate about project management, love helping others succeed, and thrive in dynamic learning environments, this is the role for you.

Mission-Critical Competencies (Required Day One):

• Exceptional organizational skills with a systematic approach to managing multiple complex projects.
• Proven ability to hold clients accountable to deadlines while maintaining positive relationships.
• Eager learner with growth mindset and adaptability to changing priorities.
• Tech-savvy with comfort navigating and mastering multiple software systems quickly.
• Strong cultural alignment with BambooHR values of collaboration and camaraderie.

Additional Requirements:

• Minimum 1 year of hands-on project management experience.
• Advanced proficiency in Microsoft Excel and Google Suite applications.
• Experience training, mentoring, or developing others.
• Background in customer service-focused organization.
• Exceptional verbal and written communication skills.
• Demonstrate impeccable attention to detail and accuracy.
• Show desire to learn payroll systems; prior payroll experience welcome but not required.
• Bachelor's degree or equivalent practical experience.

AI at BambooHR

At BambooHR, we believe in leveraging cutting-edge technology to empower people and transform HR. We're actively integrating AI into our solutions and workflows to enhance efficiency and drive innovation. To that end, we're looking to our existing team members and future hires to share this forward-thinking mindset: individuals who are curious about AI's potential.

Company Information

• Employment with BambooHR is contingent on passing both a background and credit check.
• BambooHR values collaboration and camaraderie.