Service Colleague at Ada

Wrexham, Wales, United Kingdom

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, Food ServiceIndustries

Skills

Key technologies and capabilities for this role

Customer ServiceTeamworkFood PreparationCash HandlingCommunication

Questions & Answers

Common questions about this position

What is the pay rate for the Service Colleague position?

The pay rate is £12.45 per hour.

Is this a full-time or part-time role, and what are the hours?

This is a part-time permanent position with 12 hours per week on day shifts.

What skills and qualities are needed for a Service Colleague?

Key qualities include being customer-focused, a team player, reliable, having a positive attitude, and willingness to learn. Required skills are a friendly approach to customer service, ability to work in a fast-paced environment, good communication, and shift flexibility.

What benefits are offered to Service Colleagues?

Benefits include 15% colleague discount on shopping from day 1, discounted Asda services, Wagestream for flexible pay, company pension, wellbeing support like 24/7 virtual GP, inclusion networks, excellent parental leave policies, recognition programme, and various special offers.

What kind of team environment can I expect as a Service Colleague?

You'll be part of a friendly, fast-paced team where great service and teamwork are everything.

Ada

Automates customer service with AI chatbots

About Ada

Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.

Toronto, CanadaHeadquarters

2016Year Founded

$185.3MTotal Funding

SERIES_CCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Risks

Emerging AI chatbot startups pose a threat to Ada's market share.

Rapid AI advancements require continuous updates, straining Ada's resources.

Data privacy regulations could increase compliance costs for Ada.

Differentiation

Ada specializes in AI-driven chatbots for automated customer experience solutions.

The company offers a subscription-based model ensuring steady revenue and client engagement.

Ada provides consulting, development, and managed services to enhance customer support operations.

Upsides

Ada raised $130M in Series C funding, boosting its growth potential.

Partnerships with platforms like Zendesk enhance Ada's integration capabilities.

Growing demand for AI solutions supports Ada's market expansion and client acquisition.

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