Senior Technical Support Engineer (Rollups)

Remote

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

AI & Machine Learning, Crypto & Web3, Enterprise SoftwareIndustries

Position Overview

Location Type: Remote
Job Type: Full-Time
Salary: (Salary not provided in the description)

Conduit is building the rollup-native cloud platform to scale Ethereum. The company aims to solve the challenges of onchain compute by providing a platform that simplifies rollup infrastructure and makes onchain compute abundant, similar to how AWS and GCP scaled web2. Conduit has experienced significant growth since 2023, operating over 200 chains and managing over $1B in Total Value Locked (TVL). They've secured a $37M Series A investment led by Paradigm and Haun Ventures.

Requirements

Strong background in technical services, technical support, solutions engineering, or solutions architecture.
Deep curiosity and eagerness to understand technical complexities.
Ability to quickly obtain a deep technical understanding.
Ability to quickly create proof-of-concepts to validate new approaches.
Self-directed and able to identify the most important problems to solve.

Responsibilities

Work closely with the engineering and GTM team to support customers.
Ensure customers have a white-glove experience onboarding to Conduit.
Serve as the first line of defense for debugging technical issues.
Maintain the rollup stack offerings and customizations made possible by the Rollup-as-a-Service platform.

Skills

technical services

technical support

solutions engineering

solutions architecture

proof-of-concepts

debugging

rollup stack

Conduit

Blockchain infrastructure platform for developers

About Conduit

Conduit provides a platform that enhances blockchain application development by addressing the limitations of traditional blockchains in processing complex computations. Their infrastructure allows developers to deploy production-ready OP Stack rollups, which are specialized blockchain environments capable of handling high transaction volumes with lower fees. This service is designed for developers and teams in the crypto space, enabling them to create and manage their own computing environments without needing extensive technical skills. Conduit differentiates itself from competitors by offering features like transaction tracing, real-time performance monitoring, and custom service level agreements, which help clients analyze transactions and monitor their blockchain's health. The company's goal is to unlock new possibilities for blockchain applications by providing a secure, scalable, and user-friendly platform that drives efficiency in the crypto ecosystem.

None, NoneHeadquarters

2022Year Founded

$42.8MTotal Funding

SERIES_ACompany Stage

Data & Analytics, Crypto & Web3Industries

11-50Employees

Benefits

Remote Work Options

Risks

Competition from new rollup solutions like Phala Network's Op-Succinct rollup.

Potential reliability concerns due to incidents like Degen Chain's downtime.

Rapid blockchain advancements may outpace Conduit's current offerings.

Differentiation

Conduit offers scalable, customizable blockchain solutions with low gas fees.

The platform enables quick deployment of production-ready OP Stack rollups.

Conduit provides real-time performance monitoring and custom SLAs for developers.

Upsides

Conduit raised $37 million, showing strong investor confidence in its growth.

Partnerships with Friend.tech and Uniswap enhance Conduit's market presence.

Growing interest in Layer 3 solutions expands Conduit's potential client base.

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