[Remote] Senior Support Engineer at Blackstone

Egypt

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Information Technology & ServicesIndustries

Skills

Key technologies and capabilities for this role

Customer SupportTroubleshootingSoftware and Hardware DiagnosticsCRM SystemsTicketing SystemsNetworkingSecurityServersDatabasesApplication ServersVirtualizationCloud ComputingMentoringCommunicationProblem-SolvingAnalytical SkillsCustomer Service

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a full-time, remote position.

What technical skills are required for this role?

Required skills include strong understanding of software and hardware products, ability to troubleshoot technical issues, good knowledge of infrastructure, networking, security, servers, databases, application servers, virtualization, cloud computing, and SQL. Experience with MS Azure, AWS, or Google Cloud is a plus.

What soft skills are needed for the Senior Support Engineer role?

Key soft skills include excellent communication and interpersonal skills, strong problem-solving and analytical skills, patience, empathy, customer-centric mindset, ability to work independently and in a team, and being detail-oriented.

What is the salary or compensation for this position?

This information is not specified in the job description.

What experience makes a strong candidate for this role?

Candidates need a Bachelor’s degree in Computer Science or related field, minimum 5 years in technical support, proven leadership and mentoring experience, and fluency in English and Arabic.

Blackstone

Global alternative asset management firm

About Blackstone

Blackstone is a leader in alternative asset management, focusing on private equity, real estate, and credit investments. The firm manages over $1.1 trillion in assets and partners with financial advisors to provide access to private markets, aiming to create strong businesses that deliver lasting value. Its main products, BREIT and BCRED, cater to income-focused investors, while the On-Demand Continuing Education Program helps educate investors on private market topics. Blackstone's goal is to identify economic trends and invest in industry-leading businesses to generate strong returns.

New York City, New YorkHeadquarters

1985Year Founded

$18,081.8MTotal Funding

UNKNOWNCompany Stage

Financial Services, Real Estate, EducationIndustries

5,001-10,000Employees

Risks

Increased competition in AI may lead to overvaluation and market saturation.

Potential regulatory scrutiny due to significant investments in diverse sectors.

Economic instability in Europe could impact returns from European investments.

Differentiation

Blackstone is a global leader in alternative asset management with $1.1 trillion AUM.

The firm specializes in private equity, real estate, and credit investments.

Blackstone partners with financial advisors to provide access to private markets.

Upsides

Blackstone's $300M investment in DDN shows a strategic pivot towards AI-driven growth sectors.

The €250M investment in Sia Partners expands Blackstone's footprint in AI consulting services.

Partnership with Jersey Mike’s indicates investment in established consumer brands with growth potential.

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