Product Support Specialist
Tremendous- Full Time
- Entry Level & New Grad
Candidates should possess relevant experience in product support or customer service roles. Strong communication skills and the ability to work independently in a remote setting are essential.
The Product Support team member will assist customers with inquiries regarding product functionality and troubleshooting. They will also document customer interactions and provide feedback to the product development team to enhance user experience.
Hiring solutions for scaling companies
Ashby provides hiring solutions that help companies grow by streamlining their recruitment processes. The platform includes features like applicant tracking, interview scheduling, and analytics, which allow teams to manage their hiring efficiently. Unlike many competitors, Ashby focuses on serving scaling companies and offers a subscription-based service model. The goal of Ashby is to enable organizations to meet their recruitment targets quickly and effectively, ensuring they can hire the right talent to support their growth.