Senior Specialist, Client Accounts Receivable-Temp at Actriv Healthcare

Dallas, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, StaffingIndustries

Requirements

High School Diploma/GED plus 5-7 years of work experience
Prior Accounts Receivable, billing, customer service or other relevant office experience
Lead or supervisory experience preferred
Collections experience
Attention to detail
Customer Service Skills
Confidentiality
Interpersonal Skills
Knowledge of client contracts, billing, and timekeeping processes
Awareness of booking limits and exposure to service accounts
Ability to operate standard office equipment and keyboards
Ability to build, run, and manipulate reports in Great Plains
Ability to maintain and update notes in Great Plains

Responsibilities

Manages portfolios and ensures timely conversion of receivables into cash in line with established client policies, procedures, and goals
Collects on past due accounts and partners with clients to bring accounts back to current status to meet DSO and company cash objectives
Communicates regularly with Client Services regarding past due accounts and other issues discovered during routine collection calls or correspondence
Maintains current portfolio and collection calls while advising appropriate parties of deteriorating, potentially high-risk accounts and impediments to prompt collections
Crafts working relationship with the Cash Receipts team to ensure accurate research and support
Builds, runs, and manipulates reports in Great Plains to identify past due accounts, reconcile accounts, or provide reports to leadership
Maintains and continuously updates notes in Great Plains
Approves payment apps and frats according to assigned limits, prepares adjustments, refunds, and payment applications following standard procedures
Provides outstanding customer service to internal and external clients, identifies root causes of disputes, and works with necessary departments to resolve problems and prevent future disputes
Assists with training team members, answers questions, and provides additional support to the Team Lead
Observes areas of training needs for individual team members
Takes charge in the absence of the Team Lead

Skills

Key technologies and capabilities for this role

Accounts ReceivableCollectionsDSO ManagementClient CommunicationPortfolio ManagementCash ReceiptsTeam Training

Questions & Answers

Common questions about this position

What is the employment type and duration for this position?

This is a full-time temporary position with a contract length of approximately 3-4 months.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What key skills are required for the Senior Specialist role?

Key skills include attention to detail, customer service skills, confidentiality, and interpersonal skills. Proficiency in building, running, and manipulating reports in Great Plains is also essential.

What is the company culture like at AMN Healthcare?

AMN Healthcare fosters a culture of trailblazers, innovators, and amazing people, recognized by Forbes as one of the Best Large Employers for Women and by SIA as a Rapidly Advancing Staffing Firm, with a focus on building incredible careers.

What makes a strong candidate for this Client Accounts Receivable role?

Strong candidates will have experience managing portfolios, collecting on past due accounts, working with Great Plains, knowledge of client contracts and billing processes, and the ability to assist with training team members.

Actriv Healthcare

Connects healthcare facilities with nursing professionals

About Actriv Healthcare

Actriv Healthcare connects healthcare facilities with nursing professionals through a digital platform designed for healthcare staffing. The platform allows nursing professionals to create their own schedules, select preferred workplaces, and contribute to patient care. Users download the Actriv app, complete their application, upload credentials, and schedule an interview. Once approved, they can choose shifts that fit their availability, clock in and out for work, and receive payment, along with benefits like vacation and sick time. Actriv stands out from competitors by emphasizing flexibility in work schedules and leveraging technology to streamline the staffing process. The company's goal is to enhance patient care by providing healthcare facilities with the staffing solutions they need while offering nursing professionals the flexibility they desire.

Tacoma, WashingtonHeadquarters

2017Year Founded

$243.2KTotal Funding

DEBTCompany Stage

HealthcareIndustries

51-200Employees

Benefits

Professional Development Budget

Risks

Rising competition from similar healthcare staffing platforms threatens market share.

AI-driven staffing solutions may reduce need for traditional platforms like Actriv.

Potential labor law changes could impact Actriv's business model.

Differentiation

Actriv offers a unique platform for flexible nursing work schedules.

The company provides a seamless app experience for healthcare professionals.

Actriv's platform emphasizes matching skilled professionals with patient care needs.

Upsides

Actriv secured $3.9M for expansion in Tacoma, boosting growth potential.

Four-year streak on Inc. 5000 highlights Actriv's rapid growth and success.

Increased demand for flexible work aligns with Actriv's business model.

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