Senior Solution Architect, East

The Senior Solution Architect will grow and retain accounts, own the technical aspects of the sales cycle, and work closely with sales representatives to drive customer projects to closure. Responsibilities include shaping prospect evaluation requirements, defining success criteria, educating customers, participating in the qualification process, defining, scoping, and executing customer proof of concept studies, designing and building demos, presentations, reference architectures, and custom integrations. The role also involves performing system and SQL performance tuning, migrations from legacy systems, acting as a consultant on architecture, deployment, and design discussions, serving as the primary customer-facing technical resource during evaluations, and acting as the voice of the customer during internal product engineering discussions. Collaboration with Engineering and Support teams for critical customer operational issues and questions, and developing field best practices, how-to documents, and contributing to the internal knowledge base are also key duties. Travel to customers as needed is expected.