Senior Sales Operations & Business Intelligence Manager - International

About iRhythm

Employment Type: Full time

Career-defining. Life-changing. At iRhythm, you’ll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what’s possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career.

About This Role

We are looking for an experienced Sales Operations & Business Intelligence Manager to deliver operational excellence in the areas of communication, strategy development and execution, and business process innovation.

Responsibilities

• Develop and execute Sales Operations internal and external strategies and tactical plans that build profitability and achieve iRhythm growth targets for the International Business.

Communication

• Act as lead in facilitating engagement through collaborative communication to direct sales and cross functional areas.
• Foster execution and performance management to key strategies through robust analytics with attention to providing custom, timely, powerful sales informatics.

Strategy Development

• Partner with Sales Management and cross functional business partners to support the development and execution of strategies that drive sales results, productivity, and success for the international business.
• Identify IT/CRM systems, processes and metrics needed to support sales and operational effectiveness.

Process Innovation

• Analyze business requirements, operational processes, and data relationships to improve operations.
• Align sales processes to drive synergies and develop solutions or tools to improve the sales process.

Sales Operations

• Be the expert and reference for the business intelligence system. This includes the implementation and launch of the system, driving and monitoring adoption, maintenance, and updates.
• Collaborate with cross-functional teams, create a process framework, and define business intelligence metrics to be monitored (reports & dashboards based on KPIs and other specific projects to enable data-driven decision-making).
• Ensure data integrity and create intuitive reports to maximize utilization of sales analytics and drive appropriate focus.
• Engage business partners in Marketing, Supply Chain, Finance, and other internal functions to standardize processes and streamline field metrics.
• Facilitate country-specific adaptation and implementation of key Sales Force Effectiveness (SFE) Strategy and Systems and projects.
• Build and maintain relationships with country and regional teams.
• Foster strong collaboration and influencing of sales teams across the country.
• Drive the implementation of Strategy and System initiatives for the field through the development of programs that can be used by Regional and Field management.
• Proactively partner with the Regional Sales Managers and Territory Managers and the international team in driving implementation of the SFE Strategy and System initiatives; be knowledgeable and boldly voice the SFE needs to get them appropriately addressed.
• Provide input to the development of core SFE strategies, tactics, and specific materials to support local markets.
• Create a process framework and define deliverables to successfully drive and implement initiatives within SFE Strategy and Systems.
• Drive country and regional level initiatives for territory analysis including drive time, coverage, and potential.
• Coordinate and maintain account segmentation data for all international countries.
• Ensure sales force and territory management optimization for the maximization of business profitability.
• In collaboration with key leaders and cross-functional partners, develop metrics to assess effectiveness and execute.