Business Intelligence Analyst

Location Type: Remote

Position Overview

The Business Intelligence Analyst is responsible for developing and automating data reporting solutions to support operational and strategic decision-making. This role focuses on building scalable dashboards in AWS QuickSight and optimizing reporting processes through Redshift. The analyst collaborates closely with cross-functional teams to understand data needs, ensure accuracy, and deliver actionable insights. Additionally, the role involves maintaining clear documentation, supporting team training, and identifying opportunities for continuous improvement in analytics workflows.

Dane Street’s success relies on individual and team contributions every day. We care for our customers, each other, and Dane Street. It is the responsibility of all of us to maintain a positive working environment that promotes client satisfaction and results.

Responsibilities

Automated Reporting & Dashboarding

• Design, build, and maintain automated dashboards using AWS QuickSight.
• Develop scalable reporting solutions in Amazon Redshift, reducing manual report creation.
• Ensure data integrity and readiness for both internal and client-facing analytics.

Data Analysis & Insights

• Analyze data to identify trends and provide actionable insights for business improvement.
• Interpret key metrics across departments and support decision-making with clear analysis.

Cross-Functional Collaboration

• Work closely with business, sales, and technical teams to gather requirements and deliver timely reports.
• Support internal and client meetings by clearly explaining data and reports.
• Provide regular updates to stakeholders on project status and deliverables.

Process Improvement & Documentation

• Maintain clear documentation for reporting processes, requirements, and templates.
• Identify opportunities to enhance data workflows and reporting efficiency.

Team Support & Flexibility

• Contribute to a collaborative team environment and assist with ad hoc requests.
• Take ownership of assigned projects and support broader business initiatives as needed.
• Accept ownership of assigned projects and initiatives as assigned. Independent and proactive effort is expected in this area and with respect to all Dane Street initiatives.
• Support all internal business leadership in a subject-matter-expert capacity, as needed.
• Adapt to different internal/operational and team dynamics as appropriate to each situation. This adaptability includes the need to accept tasks that may not regularly be associated with this role and to shift priorities as requested.
• Other duties & special projects, as assigned and based on business needs.

Requirements

Education

• A Bachelor’s Degree is preferred.

Experience

• Job Relevant Experience:
  • Preferred experience in healthcare and/or insurance industries.
  • Minimum of 3-5 years of experience in SQL for data querying and transformations.
  • Minimum of 3-5 years of experience in QuickSight or similar BI visualization tool.
  • Proficiency in PC/MAC platforms, including Excel, and Google Sheets.

Skills & Competencies

• Excellent oral and written communication skills.
• Proven analytical and problem-solving abilities.
• Strong interpersonal skills with the ability to collaborate effectively across departments.
• Familiarity with industry jargon, workflow, and claims processing, with the ability to advise clients on approaches to meet goals.
• Ability to multitask and manage various tasks efficiently.
• Strong documentation skills to keep all stakeholders informed and ensure project goals are met.

Working Conditions / Physical Demands

• Any lifting, bending, traveling, etc. required to do the job duties listed above.
• Long periods of sitting and computer work.

Work From Home Technical Requirements

• Supply and support their own internet services.
• Maintaining an uninterrupted internet connection is a requirement of all work from home positions.

This job description is subject to change at the company's discretion.