Sales Operations Analyst
ChainguardFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Candidates must possess a Bachelor's degree in Business Administration, Operations, Information Systems, or a related field, or equivalent practical experience. A minimum of 5 years of experience in business operations, sales operations, business/data analysis, or a similar role is required. Proficiency in Excel, SQL, Power Query, and Power BI, including DAX and M Language, is essential, with ERD modeling being a plus. Experience leading cross-functional initiatives, optimizing operational processes in complex environments, and supporting sales organizations, particularly in multichannel or partner-based ecosystems, is necessary. The ideal candidate is comfortable working in ambiguous environments and can validate, reconcile, and refine inconsistent data.
The Senior Business Operations Analyst will build predictive models and dashboards using data from Sales, Product, and Operations to uncover insights into channel trends, partner behavior, and growth opportunities. They will deliver data storytelling with visuals and metrics for both technical and executive audiences. This role involves designing scalable tools and repeatable processes to enhance sales execution, improve partner engagement, and drive revenue acceleration. Responsibilities include leading end-to-end data operations, managing pipelines, forecasting, and reporting infrastructure for pricing, inventory, and revenue performance. The analyst will also respond to ad hoc business analysis requests, act as a strategic partner to internal stakeholders, and own key business operations processes to support the global sales organization.
Designs and manages co-branded credit card programs
Imprint designs and manages co-branded credit card programs for well-known American brands. By partnering with these brands, Imprint creates credit cards that attract modern consumers, aiming to enhance the value of their partners' customer relationships. The company focuses on increasing metrics such as average spending, shopping frequency, and annual sales for cardholders. Imprint's process is notably faster than traditional credit card issuers, allowing them to launch new programs in about three months instead of the typical 18 months. Additionally, Imprint prioritizes customer service, offering a premium experience to cardholders. The goal of Imprint is to provide brands with effective credit card solutions that drive customer loyalty and sales.