Sr. Project Manager

Employment Type: Full-time

Position Overview

Q2 is seeking a Sr. Project Manager to join a high-performance Implementation team. This role involves delivering, implementing, and supporting standard and custom code for clients. The position requires strong problem-solving skills and effective communication with clients, developers, and management. If you are motivated by problem-solving and exceeding client expectations, this role is for you.

A Typical Day

• Managing projects delivered by the Implementation organization at Q2.
• Providing oversight and direction of the Engineering support queue and escalated case queue.
• Ensuring adherence to all security, availability, confidentiality, and privacy policies and controls.
• Coordinating internally with other departments and externally with Q2 clients and 3rd party vendors on project schedule, status, and delivery.

Requirements

• Typically requires a Bachelor’s degree in a relevant field and a minimum of 8 years of related experience; or an advanced degree with 6+ years of experience; or equivalent related work experience.
• Experience with a technology and/or development background.
• Strong analytical and problem-solving skills.
• Ability to prioritize projects for the implementation team.
• Good interpersonal skills.
• Excellent communication skills.
• Motivated by providing excellent Customer Service.
• Ability to guide customer requirements and project workflows.
• Knowledge of Banking practices.
• Familiarity with a Customer Relationship Management (CRM) system.
• Informal or academic experience with any of the following technologies is a plus: Python, Agile Programming Methodology, HTML/JavaScript/CSS, SQL RDBMS Management tools, Integrated Development Environments (IDE).
• Fluent written and oral communication in English is required.

Why Join Q2?

Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is to build strong and diverse communities through innovative financial technology by empowering our people to help create success for our customers.

What Makes Q2 Special?

• We celebrate our employees through initiatives like our “Circle of Awesomeness” award ceremony.
• We invest in employee growth and development through ongoing learning, mentorship programs, internal mobility, and leadership relationships.
• We foster a fun environment, including an annual Dodgeball for Charity event at Q2 Stadium in Austin.

Benefits & Culture

• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits (competitive health insurance, generous paid parental leave)
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs – “You Earned it”

We are proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. Our benefits go beyond healthcare, offering resources for physical, mental, and professional well-being. Q2 employees are encouraged to give back through volunteer work and nonprofit support via our Spark Program. We believe in making an impact in the industry and in the community.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.