[Remote] Senior Product Marketing Manager, Client Sales at Included Health

Remote

Included Health Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Health Tech, SaaSIndustries

Requirements

The ideal candidate has a proven ability to conduct market research and competitive analysis to inform positioning and go-to-market strategy, and can shape strategic and tactical recommendations based on research. They must be able to build, maintain, and expand foundational client marketing assets, partner with analytics to develop scalable reporting processes and templates, and partner with Client Success, Sales, and Solutions Consulting to provide strategic support and tailored assets for high-value client meetings. Proficiency in storytelling and asset creation is essential, along with strong analytical, strategic, and creative skills. Experience in developing upsell product narratives, client reporting narratives, and case studies is required.

Responsibilities

The Senior Product Marketing Manager will drive messaging, positioning, and go-to-market strategy and execution for flagship products. This role involves shaping client value and upsell narratives, equipping Sales and Client Success teams with compelling assets, expanding market opportunity, and translating reporting metrics and product capabilities into data-driven stories. Responsibilities include informing client retention and upsell strategy, bringing differentiators and value propositions to life, increasing retention and upsell rates by tailoring positioning and sales assets, and delivering results in complex, cross-functional projects. The role also includes monitoring the market, conducting comprehensive market research, gathering and analyzing competitive intelligence, developing clear competitive positioning and messaging, and maintaining a deep perspective on the client landscape to gather insights and shape client growth and retention strategy. Additionally, the Senior PMM will partner with Growth Marketing & Corporate Communications to develop case studies, maintain internal Confluence pages, and drive projects that increase team efficiency.

Skills

Product Marketing
Messaging
Positioning
Go-to-Market Strategy
Sales Enablement
Client Retention
Upsell Strategy
Market Research
Competitive Analysis
Data Analysis
Storytelling
Cross-functional Collaboration

Included Health

Healthcare advocacy and specialized care services

About Included Health

Included Health focuses on enhancing the healthcare experience for individuals who often face challenges in accessing quality care. The company provides a variety of services, including primary care, behavioral health, and virtual care, ensuring that members receive timely and appropriate treatment. Their model emphasizes 24/7 on-demand care with a diverse group of providers, allowing for personalized support tailored to complex health needs. Unlike many competitors, Included Health prioritizes underserved populations and partners with employers and consultants to deliver comprehensive healthcare solutions that not only improve health outcomes but also help reduce costs. The ultimate goal of Included Health is to make quality healthcare accessible and understandable for everyone, particularly those who have been overlooked by traditional healthcare systems.

San Francisco, CaliforniaHeadquarters
2020Year Founded
$337.5MTotal Funding
GROWTH_EQUITY_VCCompany Stage
HealthcareIndustries
51-200Employees

Benefits

Along with comprehensive medical, dental and vision plans; all employee spouses and children can access Included Health services at no cost. For time off, take it when you need it with our unaccrued discretionary time off for all exempt employees.

Risks

Competition from Teladoc and Amwell threatens market share.
Post-merger integration challenges could affect service delivery.
Regulatory scrutiny on telehealth may impact operational flexibility.

Differentiation

Included Health offers integrated primary and behavioral health services.
They provide 24/7 on-demand care with diverse providers.
Their data-driven approach enhances healthcare outcomes and reduces costs.

Upsides

Rising demand for telehealth boosts Included Health's virtual care services.
Employers investing in healthcare benefits expand Included Health's client base.
Value-based care models align with Included Health's focus on outcomes.

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