Senior Operations Manager - Supply Chain - Elizabethtown, PA at Nordstrom

Elizabethtown, Pennsylvania, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Supply Chain, LogisticsIndustries

Requirements

6+ years of warehouse experience in a managerial role
Well-developed and proven time management skills and the ability to prioritize
Demonstrated capabilities in developing leaders and growing leadership competencies in their direct reports
Strong knowledge of warehousing Key Performance Indicators (KPIs)
Demonstrated excellence in managing projects, programs, and initiatives within a building
Ability to analyze data and determine actions based on improvement opportunities
Excellent verbal and written communication skills
5-7 years of experience leading and developing leaders in support of the business strategy

Responsibilities

Support the business strategy by driving results for overall safety, quality, and performance while driving efficiency and scale
Lead, develop, and grow the performance of a team of about 7 managers and their supporting teams across multiple shifts and departments through strong emotional intelligence
Recruiting, selecting, onboarding, and training the right leaders
Demonstrate good judgement when making decisions and own the impact of decisions made
Promote equity across the network and within the organization
Meet warehouse financial standards by providing annual budget information; monitoring expenditures; identifying variances; implementing corrective actions
Drive KPI metrics as well as 4DX and facility performance scorecards
Partner with on-site and virtual operational support teams and partners to test, pilot, implement solutions for the building

Skills

Key technologies and capabilities for this role

Warehouse ManagementLeadership DevelopmentKPI ManagementProject ManagementData AnalysisTime ManagementBudget ManagementRecruitingOnboardingEmotional Intelligence

Questions & Answers

Common questions about this position

What benefits does Nordstrom offer to employees?

Nordstrom offers medical/vision, dental, retirement, paid time away, life insurance, disability, merchandise discount, and EAP resources.

Is this position remote or on-site?

This information is not specified in the job description.

What experience and skills are required for the Senior Operations Manager role?

Candidates need 6+ years of warehouse experience in a managerial role, well-developed time management and prioritization skills, capabilities in developing leaders, strong knowledge of warehousing KPIs, excellence in managing projects, data analysis skills, and excellent verbal and written communication skills.

What is the team size and structure for this role?

The role involves leading and developing a team of about 7 managers and their supporting teams across multiple shifts and departments.

What makes a strong candidate for this Senior Operations Manager position?

A strong candidate has 6+ years of warehouse managerial experience, proven leadership development skills, strong KPIs knowledge, project management excellence, data analysis abilities, and excellent communication, with 5-7 years of experience leading leaders.

Nordstrom

Retailer offering clothing and accessories

About Nordstrom

Nordstrom is a retail company that focuses on providing a wide range of clothing, shoes, and accessories for men, women, and children. The company operates department stores and an online platform where customers can shop for various brands and styles. Nordstrom emphasizes a strong customer service experience, encouraging employees to take initiative and develop their careers within the organization. Unlike many competitors, Nordstrom fosters a culture of leadership and personal growth among its staff, which contributes to a dedicated and motivated workforce. The company's goal is to create a positive shopping experience while also being committed to environmental sustainability and community support.

Seattle, WashingtonHeadquarters

N/AYear Founded

$16MTotal Funding

N/ACompany Stage

Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Risks

Increased competition from online retailers like Amazon may impact Nordstrom's market share.

Economic uncertainty could reduce consumer spending on luxury items, affecting sales.

Expansion into international markets exposes Nordstrom to geopolitical and currency risks.

Differentiation

Nordstrom emphasizes employee empowerment and career growth within the company.

The company is committed to environmental sustainability and community support.

Nordstrom's experiential retail approach includes pop-up shops and exclusive collaborations.

Upsides

Nordstrom Rack is expanding with new locations in West End and Lubbock by 2025.

The Nordy Club enhances customer savings and loyalty through exclusive benefits.

Strategic collaborations, like with DXL Big + Tall, expand Nordstrom's customer base.

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