Senior Director, Revenue Operations

Remote

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Food Delivery & Restaurant TechIndustries

Requirements

Candidates should possess a Bachelor’s degree in Business, Marketing, Operations, or a related field, with a Master’s degree preferred. They should have at least 10 years of experience in revenue operations, preferably within a SaaS or marketplace business, and a minimum of 5 years in a leadership role. Strong analytical and problem-solving skills are essential, along with experience in building and scaling revenue operations functions. Proficiency in data analysis tools and CRM systems is also required.

Responsibilities

As the Senior Director, GTM Revenue Operations, you will oversee the Operations, Infrastructure, and Insights pillars of the Revenue Operations function, focusing on driving effectiveness and efficiency in the B2B Customer Journey for restaurant-facing teams. You will lead the GTM Revenue Operations team, ensuring restaurants can flow efficiently through the customer journey by building, supporting, and enhancing the tools needed to power revenue growth. This includes overseeing the technical implementation and ongoing support of software, tools, and systems, while prioritizing user experience. Additionally, you will advise management on HR-related risk mitigation strategies and conduct audits to ensure compliance with employment legislation.

Skills

Revenue Operations

GTM Strategy

Operational Efficiency

Data Analysis

Team Leadership

Business Process Optimization

ChowNow

Online ordering system for independent restaurants

About ChowNow

ChowNow provides online ordering systems specifically designed for independent restaurants. Their service allows restaurants to integrate orders from multiple platforms, including their own websites, Facebook, Google pages, and ChowNow’s own site, into a single centralized hub. This means restaurant owners do not have to manage multiple devices for different order sources. Unlike many competitors that charge high fees for third-party services, ChowNow offers a commission-free model, making it a more affordable option for small to medium-sized independent restaurants. The company generates revenue through subscription fees and service charges, aiming to help restaurant owners streamline their ordering processes and improve the overall customer experience.

Santa Monica, CaliforniaHeadquarters

2011Year Founded

$62.3MTotal Funding

SERIES_CCompany Stage

Food & Agriculture, Consumer SoftwareIndustries

201-500Employees