Senior National Logistics Account Manager - Executive Accounts Support at Stevens Transport

Dallas, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Logistics, TransportationIndustries

Requirements

3+ years of experience in business development, sales, or transportation operations
Intermediate proficiency in Microsoft Excel functions
Ability to handle high volumes of inbound/outbound email and understanding capacity and network
Extremely organized and communicative multiple stop deliveries
Ability to perform in a deadline-driven environment with rapidly changing priorities
Preferred Qualifications
Ability to service multi-million-dollar accounts, support new and existing sales opportunities
Experts in specific KPI contract details per client and awards
Some familiarity with AS/400 operating system
Skills & Abilities
Critical thinking
Root cause identification
Problem solving
Goal setting
KPI monitoring
Customer service
Business solicitation
Negotiation
Relationship building
Scheduling
Project management
Data analysis
Effective communication
Teamwork

Responsibilities

Communicating with assigned customer base as the single point of contact and build relationships
Working with other internal departments to balance capacity and freight including teams of analysts
Soliciting additional freight opportunities that eliminate empty miles when necessary
Researching and attempting to remedy service issues daily
Tracking and tracing shipments and providing superior service record with on-time performance for 95% or better
Relaying excess load availability to Brokerage and Rail divisions
Reviewing EDI data for accuracy before releasing verifications to the customer
Responsible for close oversight of all internal activities that impact service obligations
Maintaining key carrier performance indicators
Navigating all customer requests including those that may come last-minute upon the supply chain delivery timelines
Management of bookings and provide resolution of delayed pickup/delivery, billing, etc

Skills

Key technologies and capabilities for this role

Microsoft ExcelEDIBusiness DevelopmentSalesTransportation OperationsCapacity ManagementShipment TrackingCarrier ManagementAccount ManagementSupply Chain

Questions & Answers

Common questions about this position

What experience is required for the Senior National Logistics Account Manager role?

Candidates need 3+ years of experience in business development, sales, or transportation operations.

What key skills are needed for this position?

Required skills include intermediate proficiency in Microsoft Excel, ability to handle high volumes of email, extreme organization for multiple stop deliveries, and performing in deadline-driven environments with changing priorities.

What is the salary for this role?

This information is not specified in the job description.

Is this a remote position, or what is the location requirement?

This information is not specified in the job description.

What makes a strong candidate for this Senior National Logistics Account Manager position?

Strong candidates have experience servicing multi-million-dollar accounts, expertise in specific KPI contract details, and familiarity with AS/400, along with skills in critical thinking, problem-solving, negotiation, and relationship building.

Stevens Transport

National truckload carrier for temperature-controlled logistics

About Stevens Transport

Stevens Transport is a national truckload carrier that specializes in temperature-controlled logistics services across the United States. The company transports goods that require specific temperature management, such as food and pharmaceuticals, ensuring their safe delivery. Stevens Transport operates a fleet of temperature-controlled trucks and utilizes advanced technology to provide comprehensive logistics solutions, including transportation, warehousing, and supply chain management. What sets Stevens Transport apart from its competitors is its commitment to family values and job security, as evidenced by its history of never having layoffs. The company focuses on creating a supportive work environment for its employees, offering career advancement opportunities and fostering a culture of innovation. The goal of Stevens Transport is to deliver reliable logistics services while maintaining high standards of service and employee satisfaction.

Dallas, TexasHeadquarters

1980Year Founded

VENTURE_UNKNOWNCompany Stage

Automotive & Transportation, Industrial & ManufacturingIndustries

1,001-5,000Employees

Risks

EEOC sexual discrimination charge could damage reputation and lead to legal repercussions.

Reliance on Dragonfly Energy for batteries poses supply chain disruption risks.

Service expansion for General Mills may strain resources and affect other clients.

Differentiation

Largest family-owned trucking company in Texas, emphasizing family values and job security.

Specializes in temperature-controlled logistics, catering to food and pharmaceutical industries.

Offers comprehensive logistics services, including transportation, warehousing, and supply chain management.

Upsides

Increased demand for temperature-controlled logistics due to e-commerce grocery delivery growth.

Adoption of electric and hybrid trucks offers cost savings and environmental benefits.

AI integration in logistics enhances route optimization and predictive maintenance efficiency.

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