Senior Manager Revenue Operations

About 1Password

At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 165,000 businesses and millions of people trust us to provide seamless, secure access to their most critical information. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.

Employment Type: FullTime

Location: Remote opportunity within Canada and the United States.

Role Overview

We are seeking a Manager of Revenue Operations, Process & Optimization to lead and manage a team that drives operational excellence across Sales, Marketing, and Customer Success functions. In this people manager role, you will oversee and optimize key revenue operations processes, ensure alignment between cross-functional teams, and lead the implementation of strategies that drive revenue growth and improve overall business performance. You will collaborate closely with senior leadership and internal stakeholders across Sales, Marketing, Finance, and RevOps to streamline processes, improve forecasting accuracy, and implement scalable solutions that support business objectives.

As a leader in this role, you will be responsible for driving efficiency, fostering cross-functional alignment, and ensuring the successful execution of revenue strategies. Reporting to the Director of Revenue Operations, you will manage a team of RevOps professionals and act as a trusted advisor to various teams. You will deliver data-driven insights and recommend process optimizations to accelerate sales performance.

What We're Looking For

• 5+ years experience in Revenue/Sales Operations, enhancing sales processes, sales tools, reporting, metrics, and policies.
• A strategic thinker who can use data and instinct to develop simple solutions to complex issues.
• Experience and passion for sales forecasting/pipeline management & sales planning.
• Strong understanding of CRMs and especially Salesforce (SFDC).
• Familiar with sales tools such as Outreach, Gong, Marketo, Gainsight, etc.

Strategic Acumen

• Ability to design and track KPIs relevant to SaaS businesses, driving actionable insights that inform strategy and execution.
• Expertise in aligning data-driven insights with SaaS growth objectives, ensuring measurable impact across the organization.

Communication & Collaboration

• Skilled in translating complex data into clear, compelling narratives for senior leadership and cross-functional teams.
• Demonstrated success in partnering with GTM, Finance, and Customer Success teams to drive alignment and results.

Industry Knowledge

• Deep understanding of SaaS business models, including recurring revenue, retention, and expansion strategies.
• Familiarity with key SaaS metrics and the ability to influence decisions that drive sustainable growth.

What You Can Expect

Revenue Strategy & Planning

• Drive sales strategy and planning by helping develop key Go-To-Market (GTM) team objectives and their measurement.
• Collaborate with sales, marketing, and customer success teams to align revenue goals, foster collaboration, and drive consistent execution of revenue strategies.

Revenue Operations Optimization

• Oversee and optimize revenue operations processes, forecasting, pipeline and opportunity management.
• To improve productivity and pipeline velocity, identify and address inefficiencies.