Senior GTM Systems Manager

Position Overview

• Location Type:
• Job Type: Senior GTM Systems Manager
• Salary:

Instabase is passionate about democratizing access to cutting-edge AI innovation to enable any organization to solve previously unsolvable unstructured data problems in their industry. With customers representing some of the largest and most complex organizations in the world, and investors like Greylock, Andreessen Horowitz, and Index Ventures, our market opportunity is near infinite. Instabase offers a consumption-based pricing model where customers can pay only for what they use, aligning directly with the value our products deliver. It empowers our clients to explore our AI Hub platform features extensively, enabling them to uncover crucial business insights. This customer-centric model allows Instabase to glean insights from diverse use cases and behaviors, ensuring we deliver top-tier solutions that provide unmatched advantages for everyday business operations. With offices in San Francisco, New York, London and Bengaluru, Instabase is a truly global company. We are people-first, and we've built a fearlessly experimental, endlessly curious, customer obsessed team who work together and help organizations around the world turn their unstructured data into insights instantly.

Our RevOps Team creates an innovative, vertically integrated approach to connecting strategy, process, analytics and systems across the key Go-to-Market (GTM) teams, reframing the inefficient, siloed approach companies typically operate across Sales Ops, Marketing Ops, CS Ops, and Business Systems. The team leadership has pioneered this approach in previous successful organisations, and team members are excited by dense learning opportunities offered through having an outsized early-stage impact on a hyper-growth GTM org, coupled with exposure to applying this novel, proven approach of optimising revenue in a data-driven way.

As a Senior GTM Systems Manager, you will own our revenue technology stack's strategy, architecture, and operations across Sales, Marketing, Partnerships, and Customer Success. You will have the opportunity to shape and scale our systems from the ground up while delivering high-impact solutions that drive business performance.

Responsibilities

• Own the GTM Systems Strategy & Roadmap: Design and maintain a scalable architecture across Salesforce, CPQ, Marketo, Outreach, FinancialForce, and other key tools, aligned to Instabase’s product-led growth and enterprise sales motion.
• Project Execution & Delivery: Lead end-to-end projects—from design through implementation—collaborating with internal teams and managing external consultants when needed.
• Operational Excellence & Automation: Drive automation and AI-powered workflows across the funnel to streamline lead routing, forecasting, opportunity management, and reporting.
• Data Foundation & Insights: Design and maintain queries, workflows and dashboards to enable clean, scalable reporting and automation. Ensure systems are synchronised, data is clean and compliant (GDPR), and reporting is reliable for operational and analytical needs.
• Process & Efficiency Improvements: Partner with GTM leadership to map processes across the buyer journey, identifying opportunities to enhance efficiency, conversion, and seller productivity.
• Vendor & Stakeholder Management: Manage GTM technology vendors, budgets, and contracts while serving as a strategic advisor to cross-functional stakeholders.

Requirements

• Experience: 6 years in Revenue Operations, Business Systems, or GTM Systems roles within high-growth B2B SaaS.
• Technical Expertise: Deep hands-on experience with Salesforce (Admin certification preferred), Marketo, Outreach, FinancialForce, Zendesk, and related systems. SQL proficiency is also necessary for the role.
• Go-To-Market Knowledge: Strong understanding of sales, marketing, customer success, and partner processes—including product-led growth and usage-based models.
• Analytical: