Responsibilities

The Senior Manager, Operations Enablement will develop and execute an enablement roadmap for the post-sales organization, fostering collaboration with key leaders and building strong relationships. They will manage a team of enablement analysts, identifying subject matter experts and ensuring effective execution of the enablement strategy. This role involves developing a comprehensive onboarding strategy, facilitating onboarding sessions, and tracking outcomes to reduce ramp time, while also supporting product launches, system changes, and process changes to improve customer adoption, retention, and satisfaction.