Remote

Account Manager, AMER-West

Russellville, Kentucky, United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Human Resources, HR Technology, Remote Work SolutionsIndustries

Requirements

Candidates should possess at least 5 years of Account Management experience, preferably in SaaS sales, demonstrating a proven ability to retain and grow existing accounts, drive net new expansion bookings, and execute upsell and cross-sell strategies. They should also have success in building key customer relationships across various levels, including decision-makers and C-level stakeholders, and proactively communicate with customers to understand their needs and solicit feedback. Strong knowledge of sales processes, the ability to learn complex product solutions, and a solid understanding of Remote’s services and industry position are required. Excellent verbal and written communication skills, business fluency in English, high self-motivation, resilience, and strong business acumen are also necessary.

Responsibilities

The Account Manager, AMER-West will manage the entire sales cycle, including retaining existing customer investment, identifying new expansion opportunities, and executing upsell and cross-sell strategies. They will present Remote’s suite of services to existing customers, create pathways for upselling solutions, and ensure the completion of the business cycle. This role involves owning and nurturing customer relationships, participating in strategic events, leading discussions, collaborating with cross-functional teams, and creating proactive client strategies to achieve goals. The Account Manager will also confidently develop pipeline, forecast outcomes, provide accurate reporting data, and maintain a high level of customer satisfaction and business growth.

Skills

Customer Relationship Management
Sales Cycle Management
Upselling
Cross-selling
Strategic Partnership Building
Communication Skills
Customer Retention
Cross-functional Collaboration

Remote

Global employment platform for payroll management

About Remote

Remote.com is a global employment platform that helps businesses hire, manage, and pay employees in various countries. It simplifies international human resources tasks such as compliance, payroll, and benefits management, allowing companies to focus on their core operations. Remote.com stands out by prioritizing data security with ISO27001 certification and SOC 2 compliance, while offering a flexible pricing model that reduces manual work. The company's goal is to provide a comprehensive solution for efficiently managing international talent.

San Francisco, CaliforniaHeadquarters
2019Year Founded
$482.5MTotal Funding
SERIES_CCompany Stage
Consulting, CybersecurityIndustries
5,001-10,000Employees

Benefits

Remote Work Options
Unlimited Paid Time Off
Flexible Work Hours
Paid Parental Leave
Mental Health Support
Stock Options
Professional Development Budget
Home Office Stipend
Company Social Events

Risks

AI-powered HR platforms like Borderless AI could threaten Remote's market share.
Competitors like Deel show rapid growth, indicating a highly competitive market.
Stablecoin payments trend could pose a risk if Remote doesn't adapt quickly.

Differentiation

Remote offers a unified platform for managing global payroll and compliance.
Remote's ISO27001 and SOC 2 certifications ensure high standards of data security.
Remote Global Benefits simplifies multi-country health insurance management with Kota's integration.

Upsides

Remote's stablecoin payments feature addresses demand for flexible international contractor payments.
Remote's entry into Japan expands its reach in high-demand international employment markets.
The global payroll solutions market is projected to reach $10.5 billion by 2030.

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