Retirement (Wealth) Implementation Manager
Voya FinancialFull Time
Senior (5 to 8 years)
The ideal candidate will have at least 3 years of experience managing client-facing implementation projects, preferably in health insurance, employer health benefits, or health tech. Strong verbal and written communication skills, experience managing multiple projects concurrently, outstanding interpersonal skills, and proficiency with project management tools like Zendesk, Salesforce, and Asana are required. Familiarity with medical claims processing or EDI is a plus, as is experience in a startup environment and a commitment to improving the US healthcare system.
This role involves leading the end-to-end implementation for mid-market to enterprise clients, creating and maintaining project plans, and delivering client-facing presentations on project progress. Responsibilities include collaborating with clients to document requirements, working with internal cross-functional teams, building relationships with client stakeholders, educating clients on product features and best practices, and providing training and support to ensure successful solution adoption.
Healthcare data platform improving patient outcomes
Garner Health focuses on improving patient outcomes and reducing healthcare costs by utilizing a vast database of medical records. With over 60 billion records from 320 million patients, Garner identifies healthcare providers who are known for accurate diagnoses and better patient care. Individuals and families can use Garner's app and Concierge team to find in-network healthcare providers that are available and conveniently located. Additionally, Garner offers a reimbursement service that covers out-of-pocket medical expenses for visits to these top providers. For corporate clients, Garner provides a solution that enhances employee benefits and lowers costs without altering existing plans or networks. This approach allows companies to achieve savings and improve value-based care through data-driven insights. Garner's goal is to leverage its extensive claims database to deliver valuable services that enhance healthcare experiences for both individual and corporate clients.