Senior Global Trainer – AlinIQ AMS Middleware

Italy

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Medical Devices, Healthcare Technology, Information TechnologyIndustries

Requirements

Candidates must possess a Bachelor’s degree in Computer Science, Information Systems, Medical Informatics, or a related field. A minimum of 3 years of customer-facing experience in laboratory environments, specifically with middleware configuration and implementation, is required. Proven experience in delivering technical training and supporting software applications in diagnostics settings is essential. Fluency in English is mandatory, and proficiency in additional languages is a plus. Strong interpersonal and communication skills, with a passion for teaching and mentoring, are necessary. The ability to work independently, manage multiple priorities in a global, remote setting, and a willingness to travel globally up to 50% annually are also required. Desirable skills include a deep understanding of laboratory workflows and middleware systems, technical proficiency with business tools like MS Office and SmartSheet, strong analytical and problem-solving skills, high attention to detail, a commitment to quality, and the ability to innovate.

Responsibilities

The Senior Global Trainer will design, develop, and deliver technical training programs for customers and internal teams on AlinIQ AMS middleware solutions. This role involves conducting on-site and remote training sessions, product demonstrations, and workshops. The trainer will collaborate with cross-functional teams to gather technical content and customer feedback for continuous improvement of training materials. Responsibilities include supporting field activities such as customer visits, training enactments, and implementation support. The role also entails maintaining and updating training documentation, acting as a subject matter expert and mentor, coordinating with regional and global stakeholders, and providing input on product enhancements based on customer interactions and training feedback.

Skills

AlinIQ AMS middleware

Middleware configuration

Middleware implementation

Customer training

Technical training

Product demonstrations

Workshop facilitation

Software applications

Diagnostics settings

Interpersonal skills

Communication skills

Mentoring

Abbott

Healthcare solutions in diagnostics and devices

About Abbott

Abbott Laboratories focuses on improving health through various medical technologies and health solutions. The company operates in areas such as cardiovascular health, diabetes management, diagnostic testing, nutrition, and neuromodulation for chronic pain and movement disorders. Abbott's products include advanced medical devices and diagnostic tests that help healthcare professionals and patients manage health conditions effectively. For example, their cardiovascular technologies assist in heart health management, while diabetes care products enable accurate glucose monitoring without painful fingersticks. Unlike many competitors, Abbott emphasizes accessibility and affordability in its offerings, aiming to make life-changing technologies available to a broader audience. The company's goal is to positively impact global health and well-being, supported by a commitment to sustainability and a 2030 Sustainability Plan.

Lake Bluff, IllinoisHeadquarters

1888Year Founded

IPOCompany Stage

HealthcareIndustries

10,001+Employees