[Remote] Senior Enterprise Customer Success Manager at Quadric

United States

Quadric Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Insurance Technology, Insurtech, SaaSIndustries

Requirements

Candidates should have experience managing large enterprise accounts, preferably in the SaaS or technology sector, with a strong understanding of the insurance brokerage landscape and personal lines renewals processes. A solutions-oriented mindset, executive presence, and the ability to navigate complexity are essential. Experience engaging with C-suite and executive stakeholders is required.

Responsibilities

The Senior Enterprise Customer Success Manager will serve as the primary advocate and trusted advisor for assigned large enterprise customers, driving retention, revenue growth, and overall customer value realization. Responsibilities include becoming a product expert, providing adoption and change management sessions, building multithreaded connections at executive, operational, and technical levels, and leading strategic conversations and business reviews.

Skills

Customer Success Management
Account Management
SaaS
AI
Automation
Insurance Industry
Client Relationship Management
Renewal Processes
Data-Driven Insights
Salesforce

Quadric

Simplifies SoC design for machine learning

About Quadric

Quadric focuses on simplifying the design and programming of System on Chips (SoCs) specifically for machine learning applications. Their main product is the Chimera, a General-Purpose Neural Processing Unit (GPNPU) that combines matrix and vector operations with scalar control code in a single execution pipeline. This design allows developers to avoid splitting application code across different processors, making the development process more efficient. Quadric serves clients in the semiconductor industry, including SoC developers and manufacturers, who need to improve their machine learning capabilities. Unlike competitors, Quadric offers a comprehensive solution that includes both hardware and software tools, such as the Chimera LLVM C Compiler and the Chimera Instruction Set Simulator, enabling developers to design, simulate, and deploy their applications effectively. The goal of Quadric is to enhance the performance and ease of development for machine learning applications on SoCs.

Burlingame, CaliforniaHeadquarters
2017Year Founded
$42.1MTotal Funding
DEBTCompany Stage
Hardware, Enterprise Software, AI & Machine LearningIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
Company Equity

Risks

Increased competition from established semiconductor companies threatens market share.
Rapid AI advancements may outpace Quadric's current product offerings.
Potential IP disputes could lead to costly legal battles.

Differentiation

Chimera GPNPU integrates matrix, vector, and scalar operations in one pipeline.
Quadric's GPNPU runs C code, enhancing versatility for neural network operations.
Quadric offers a unified architecture for ML inference and C++ processing.

Upsides

Quadric's Series B funding boosts expansion of engineering and commercial teams.
Partnership with Ams Osram enhances smart sensing solutions for edge applications.
Quadric Developer Studio simplifies AI and ML application development.

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