Customer Success Manager ll (Contact Center)
Vonage- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)
Employment Type: Full-time
RingCentral is seeking a VP of Customer Success to lead our global Customer Success Management (CSM) organization. This role is crucial for ensuring effective adoption of RingCentral's products and services, driving high renewal rates, and identifying expansion opportunities. The ideal candidate will foster a company-wide culture focused on the customer journey and help customers achieve their business outcomes with RingCentral.
RingCentral is a $2 Billion annual revenue company with double-digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center, and AI-powered adjacencies. We invest over $250 million annually in our AI-enabled technology and platforms, including our proprietary AI solution, RingSense AI.
Phone and video system