Senior Engagement Manager - Deployment Success Management Japan at Workday

Tokyo, Japan

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise Software, SaaS, HR Technology, Finance TechnologyIndustries

Requirements

Effective bi-lingual in Japanese and English communication skills
For Senior Level: 5+ years of experience of project management with HCM, Payroll, Financial within medium enterprise, large enterprise, and/or state and local governments
For Senior Level: 5+ years of experience implementing Workday, Oracle, SAP, PeopleSoft or similar applications
For Principal Level: Effective bi-lingual in Japanese and English communication skills (same as Senior)
Strong HCM or Financials expertise
Expert with the Workday Deployment Methodology

Responsibilities

Leading projects to deliver Workday Success Plans programs and services
Clearly and successfully communicating project objectives and delivery strategies
Becoming a specialist in Workday Success Plans offering and educating customers throughout the project
Balancing the needs of a large number of concurrent projects
Providing guidance and mentoring to consultants working on your projects
Ensuring projects are accurately planned and staffed
Working with the client project manager to identify and resolve issues that could impact project scope or timeframe
Leading customer meetings and Workday internal operational meetings
Ensuring customers can serve as a reference upon completion of their project
Completing project administration tasks such as updating project forecasts, assisting with team scheduling, and other internal project initiation and closure tasks

Skills

Customer Success

Deployment Management

Engagement Management

Enterprise Software

Feature Demonstrations

Finance

Planning

Workday

Cloud applications for finance and HR management

About Workday

Workday provides enterprise cloud applications that focus on finance and human resources for medium to large-sized businesses across various industries. Its main products include Workday Human Capital Management, Workday Financial Management, Workday Adaptive Planning, and Workday Student, which help organizations manage their workforce and streamline financial operations. The software operates on a subscription model, allowing clients to pay a recurring fee based on the number of users and specific modules needed. This model supports continuous updates and improvements to the software. Workday stands out from competitors due to its strong emphasis on customer satisfaction and employee engagement, offering tools like Workday Peakon Employee Voice to enhance workforce experience. The company's goal is to provide essential tools that improve operational efficiency and support businesses in managing their human resources and financial operations effectively.

Pleasanton, CaliforniaHeadquarters

2005Year Founded

$209.4MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Flexible Work Hours

Hybrid Work Options

Performance Bonus

Stock Options

Professional Development Budget

Conference Attendance Budget

Risks

Emerging HR tech startups like Buk could challenge Workday's market share.

Dependency on third-party platforms like Udemy may complicate service delivery.

Strategic shifts under new leadership could disrupt existing customer relationships.

Differentiation

Workday is a leader in cloud-based HCM and ERP solutions for large enterprises.

The company offers a subscription model ensuring steady revenue and continuous software updates.

Workday's focus on employee engagement tools like Peakon sets it apart in the market.

Upsides

Increased demand for cloud HCM solutions boosts Workday's market potential.

AI-driven analytics enhance Workday's financial management offerings with predictive insights.

Workday's partner ecosystem expansion, like with MetLife, opens new customer opportunities.

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