Senior Director, Product Operations

United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Software, BiotechnologyIndustries

Requirements

Candidates must have Agile training and experience as a Sr. Director of Product Operations. A strong understanding of product development lifecycles, data-driven decision-making, and cross-functional alignment is essential. Experience with FinOps, cloud cost optimization (AWS, Azure), and managing product/engineering tool stacks is required. Familiarity with program management rigor, agile coaching, and product documentation is also necessary.

Responsibilities

The Senior Director, Product Operations will scale R&D operations, partnering with Product, Engineering, and Finance to drive alignment and operational rigor. This role involves building and operating a Program Management & Governance function, optimizing the Product Development Lifecycle and Go To Market processes, and creating shared KPIs for delivery performance. Responsibilities include making product and engineering teams more data-driven through a unified data platform and reporting, balancing innovation with tech debt and security, providing agile enablement and coaching, championing program management best practices, leading FinOps and cloud cost optimization, managing the product and engineering tool stack, and ensuring cross-functional alignment across departments. The role also includes building and maintaining a centralized knowledge base for product documentation and release notes.

Skills

Product Operations

Agile

Program Management

Governance

Process Optimization

Data Analysis

KPI Development

Product Development Lifecycle

Go To Market Processes

Cloud Cost Optimization

Agile Coaching

Product Documentation

Localization

Workwave

Software solutions for field service management

About Workwave

WorkWave specializes in software solutions for field service management, catering to businesses that provide services at customer locations, such as pest control, lawn care, and HVAC. Its suite of products includes tools for scheduling, dispatching, customer relationship management (CRM), billing, and mobile workforce management, all designed to automate processes and enhance operational efficiency. WorkWave operates on a subscription model, allowing clients to customize their software access based on their needs and scale as their business grows. Additionally, the company offers specialized services for private equity investors, providing support and resources to optimize investments in the field service sector. WorkWave's goal is to continuously improve its offerings and ensure clients have access to the latest technologies while fostering a remote-first work environment for its employees.

Holmdel Township, New JerseyHeadquarters

1984Year Founded

$8.1MTotal Funding

SEEDCompany Stage

Enterprise Software, Financial ServicesIndustries

201-500Employees