Senior Customer Success Engineer

Candidates must possess at least 5 years of experience in the construction industry and 5 years of experience in customer success, professional services, or technical pre-sales. A strong technical aptitude to master Procore's products, business model, services, and emerging technologies is required, along with outstanding presentation and communication skills. The ability to work cross-functionally and collaboratively with multiple stakeholders on time-sensitive projects is essential, as are strong analytical and problem-solving skills. Understanding of the construction industry across different verticals, with previous experience as a construction Project Manager, Site Super, Project Finance Manager, Estimator, or Project Engineer is preferred. A Bachelor's degree in Construction Management, Civil Engineering, Mechanical Engineering, Information Systems, or CS is preferred, along with experience managing construction projects including bidding, procurement, RFIs, submittals, drawings, specifications, documents, schedule, quality control, and safety. External candidates must be based in a Pacific Standard Time (PST) zone.