[Remote] Customer Success Manager at Planet

Remote

Planet Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Construction Software, Project Management SoftwareIndustries

Skills

Key technologies and capabilities for this role

Construction SchedulingCPM Scheduling SoftwareOracle Primavera P6Microsoft ProjectCustomer Relationship ManagementCustomer OnboardingCustomer SuccessProject ManagementCross-functional CollaborationTechnical Guidance

Questions & Answers

Common questions about this position

Is this Customer Success Manager position remote?

Yes, this is a remote position.

What is the salary for this role?

This information is not specified in the job description.

What experience and skills are required for this position?

Candidates need 5+ years of experience in construction project management as a Project Manager, Superintendent, or Project Engineer, in-depth knowledge of CPM scheduling and construction workflows, and hands-on experience with CPM scheduling tools like Oracle Primavera P6 or Microsoft Project.

What is the company culture like at Planera?

Planera has a dynamic, smart, and spirited culture as a fast-growing software startup revolutionizing construction planning and scheduling.

What makes a strong candidate for this Customer Success Manager role?

A strong candidate will have 5+ years in construction project management roles like PM, Superintendent, or PE, combined with deep expertise in CPM scheduling tools such as Oracle Primavera P6 or Microsoft Project, and the ability to provide technical guidance on construction workflows.

Planet

High-resolution satellite imagery subscription service

About Planet

Planet captures high-resolution satellite images of the Earth using a fleet of small satellites called Doves. These satellites provide near-daily, detailed imagery across eight different bands, allowing clients to monitor environmental changes, manage resources, plan urban developments, and respond to disasters. The company operates on a subscription-based model, giving clients access to a vast library of images and data analytics tools. This approach ensures consistent revenue as clients require ongoing updates. Planet differentiates itself by offering customized solutions and educational resources through Planet School, helping users effectively utilize their platform. The goal of Planet is to be a leader in the geospatial intelligence market, providing valuable insights through frequent and detailed Earth observation.

San Francisco, CaliforniaHeadquarters
2010Year Founded
$617.1MTotal Funding
IPOCompany Stage
Data & Analytics, AerospaceIndustries
1,001-5,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Paid Vacation
Paid Sick Leave
Paid Holidays
Sabbatical Leave
Remote Work Options
Wellness Program
Mental Health Support
Home Office Stipend
Phone/Internet Stipend
Tuition Reimbursement
Equity
Commuter Benefits
Volunteering Paid Time Off
Parental Leave

Risks

Increased competition from companies like Antaris threatens market share.
Recent layoffs may impact operational efficiency and innovation.
Expansion of partnerships may stretch resources, reducing service quality.

Differentiation

Planet operates the largest fleet of Earth-imaging satellites globally.
Their subscription model ensures continuous revenue from diverse sectors.
Planet's AI-driven analytics enhance satellite imagery insights significantly.

Upsides

AI-driven analytics can expand into agriculture and urban planning sectors.
Partnerships with platforms like UP42 enhance data offerings and capabilities.
Smart city management using satellite data offers new revenue streams.

Land your dream remote job 3x faster with AI