Senior Client Manager at IQVIA

Bournemouth, England, United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Part TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

Minimum 5 years’ experience within FMCG (ideally healthcare, but not a prerequisite)
Previous experience of working with trade customers, especially Grocery multiples
Previous experience in sales and/or marketing (advantageous)
Experience in a similar, fast-paced environment (preferred)
Previous experience of managing a team (preferable)
Good standard of general education, including Maths and English
Educated to Degree level (or equivalent)
Strong analytical skills and the ability to identify trends and forecast accordingly
The ability to proactively identify new opportunities in order to define the trade strategy
A strong understanding of the key financial measures that drive effective performance, including ROI calculations, promotional evaluation, return on capital employed and sales modelling
Understanding of category management and core ranging principles in order to provide ranging recommendations for key customers
The ability to use Excel to an intermediate level in order to interpret sales data and create reports for the client
The ability to use PowerPoint to an intermediate level in order to create compelling presentations and confidently present them to both customers and clients
Understanding of how to interpret marketing guidelines and apply these to local customer focused activities
The ability to independently work with a client at a senior level to drive the business forward
The ability to network across the wider Ceuta Group in order to secure client investment
The ability to lead, motivate and develop people in order to drive effective team management

Responsibilities

Proactively manage designated clients
Act as key contact for all client requirements
Manage client trade objectives and make recommendations on strategy
Develop trade marketing plans
Chair regular review meetings / conference calls
Forecasting
Work with Ceuta Healthcare sales teams to develop category solutions and strategic brand and trade plans for each account
Lead trade meetings
Co-ordinate and influence range review processes
Manage partnership marketing activities
Manage design, production and implementation of POSM materials
Manage ad hoc merchandising, in-store consumer activity, and other trade marketing activities
Ensure sales force have brand information to manage the accounts - Customer presentations including: pricing documents, competitor analysis, category solutions, sales updates, promotional plans
Line management: lead, motivate and develop a team
Liaise with Talent Management & Development to ensure all annual performance appraisals are complete for the team in line with company deadlines and that all personal and business objectives are agreed
Lead recruitment in line with company policy and procedure, in conjunction with Talent Management & Development
Adopt and implement the company’s behavioural competency framework principles for the recruitment and development of all team members, ensuring that all performance standards are achieved
Liaise with the Talent Management & Development team to identify training needs across the department
Develop Ceuta Healthcare client relationships in order to achieve profitable sales and distribution of the clients’ products, within designated categories and trade channels, in line with clients’ and company objectives and operating standards

Skills

Key technologies and capabilities for this role

Client ManagementSales StrategyTrade MarketingForecastingCategory ManagementPOSM ManagementMerchandisingTeam LeadershipPerformance ManagementRecruitmentCompetitor Analysis

Questions & Answers

Common questions about this position

Is this a full-time or part-time position?

This is a part-time position.

What experience is required for the Senior Client Manager role?

Minimum 5 years’ experience within FMCG (ideally healthcare), previous experience with trade customers especially Grocery multiples, and experience in sales/marketing or a fast-paced environment is preferred. Previous team management experience is also preferable.

What are the key skills needed for this position?

Required skills include strong analytical skills for trend identification and forecasting, ability to proactively identify new opportunities for trade strategy, strong understanding of key financial measures like ROI and sales modelling, and understanding of category management and ranging principles.

Does this role involve team management?

Yes, Senior Client Managers often require line management experience to lead, motivate, and develop a team, including conducting performance appraisals, recruitment, and identifying training needs.

What qualifications are needed for this job?

A good standard of general education including Maths and English, and educated to Degree level (or equivalent) is required.

IQVIA

Advanced analytics and clinical research services

About IQVIA

IQVIA provides advanced analytics, technology solutions, and clinical research services specifically for the life sciences industry. Their services utilize extensive data resources and technology to create connections within healthcare, allowing clients to gain insights that help speed up the development and marketing of new medical treatments. This process is facilitated by their IQVIA Connected Intelligence™ system, which offers quick and flexible insights. IQVIA stands out from competitors by focusing on patient privacy, employing various technologies to protect individual data. The company's goal is to enhance healthcare outcomes by supporting biotech, pharmaceutical, and medical device companies, as well as researchers and government agencies, in understanding diseases and advancing medical science.

Durham, North CarolinaHeadquarters

1998Year Founded

$3,526MTotal Funding

POST_IPO_EQUITYCompany Stage

Cybersecurity, Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Rapid advancement of cancer vaccines may disrupt traditional clinical research models.

Proliferation of disparate technological solutions causes technology overload in clinical trials.

Generative AI technologies face challenges in adoption due to data privacy concerns.

Differentiation

IQVIA leverages advanced analytics and big data for life sciences solutions.

The company offers privacy-enhancing technologies to protect individual patient data.

IQVIA's AI Assistant provides rapid, actionable insights for healthcare and life sciences.

Upsides

Increased adoption of decentralized clinical trials enhances patient-centric study designs.

AI-driven drug discovery accelerates identification of potential drug candidates.

Expansion of telemedicine facilitates remote patient monitoring and data collection.

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